Regional Human Resources Manager

HighGround; Portland (OR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical plans

HSA/FSA

Vision & Dental Insurance

Life Insurance

401k with company match

Paid time off

Disability insurance

Ancillary benefits

Job summary

HighGround seeks a Regional HR Manager to support 2–3 markets, including Portland, OR, with day-to-day HR and alignment with Corporate HR. You will partner with local leaders, handle employee relations, payroll, benefits, and compliance across multiple states.

You will guide leadership on workforce planning, investigations, and policy enforcement while ensuring a positive, lawful work environment and consistent HR practices across locations.

Qualifications

• Bachelor’s degree in HR, Business Administration, or related field.
• PHR certification required.
• Minimum of 5 years of HR experience, with at least 1 year as HR Manager/Business Partner preferred.
• Experience supporting 100+ employees across multiple locations/states.
• Experience in residential home services/related industries is required.

Responsibilities

• Serve as the primary HR contact for employees and management in Portland, OR.
• Partner with leadership across locations on workforce planning and hiring strategies.
• Manage payroll processing and timecard management with ADP Workforce Now; ensure accuracy.
• Administer benefits, leaves of absence, and workers’ compensation with Corporate HR.
• Ensure compliance with FMLA, ADA, and other applicable leave requirements.
• Provide coaching on performance management and employee development.
• Maintain confidential employee records and ensure multi-state compliance.

Skills

HR management

Employee relations

Communication

Organizational skills

Travel availability

Independent work

Remote collaboration

Education

Bachelor’s degree in HR/Business Administration

PHR certification

Tools

ADP Workforce Now

Job description

COMPANY:

HighGround is a private equity-backed leader in the disaster mitigation and property restoration services industry. The company was created in 2020 with the acquisition of Dry Force headquartered in Dallas, TX. Over the past 6+ years, HighGround has acquired fourteen additional brands across the US, encompassing decades of industry experience and market success. HighGround companies leverage industry leading technology, both in the field and in back-office operations, as well as a highly trained professional workforce delivering best-in-class service to its customers. Leading online reviews validate its commitment to service and have resulted in deep business-to-business relationships with leading plumbers, HVAC providers, home builders, digital referral partners and property management firms. These potential referral sources across North America provide a highly efficient channel to residential and commercial markets.

Position Summary:

We are seeking a dynamic Regional HR Manager to support our operations for 2 to 3 markets where our HighGround brands are based. The Regional HR Manager will provide day-to-day HR support across multiple locations and states, working closely with local leadership and the Corporate HR team to ensure alignment with company policies, compliance, and business goals.

This role supports multiple locations and business units and serves as a strategic partner to leadership, providing guidance on employee relations, compliance, workforce planning, and organizational effectiveness.

Key Responsibilities:

• Serve as the primary HR contact for employees and management in Portland, OR.
• Serve as the primary HR partner across multiple locations and departments, supporting both field and office operations.
• Handle all aspects of employee relations, ensuring a positive and compliant work environment.
• Lead and manage complex employee relations matters, including workplace investigations, disciplinary actions, and conflict resolution.
• Manage recruiting and onboarding processes for hourly and salaried positions, in partnership with local leadership.
• Partner with leadership on workforce planning and hiring strategies to align staffing with operational needs across multiple states and locations
• Process weekly payroll using ADP Workforce Now, including timecard management, PTO tracking, and corrections.
• Audit payroll and timekeeping practices to ensure compliance and accuracy across locations.
• Administer employee benefits, leaves of absence, and workers’ compensation claims in collaboration with Corporate HR.
• Compliance with FMLA, ADA, and other applicable leave and accommodation requirements.
• Provide coaching and support to managers on performance management, employee development, and conflict resolution.
• Ensure HR policies and procedures are understood and consistently applied at the local level.
• Drive consistency in policy enforcement and SOP adherence across multiple locations.
• Maintain accurate and confidential employee records and ensure compliance with federal, state, and local employment laws across multiple states and locations.
• Participate in Corporate HR initiatives and contribute to continuous improvement projects.
• Identify and implement process improvements to enhance HR operations and efficiency.
• Support local leadership with organizational changes, restructuring efforts, and business growth initiatives as needed.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• PHR certification required.
• Minimum of 5 years of HR experience, with at least 1 year as an HR Manager or Business Partner strongly preferred.
• Experience supporting 100+ employees across multiple locations, states or business units preferred.
• Experience in the residential home services industry (e.g., restoration, HVAC, plumbing, roofing, remodeling, etc.) is required.
• Strong knowledge of employment law, HR best practices, and workplace investigations.
• Proficiency in ADP Workforce Now is a must.
• Ability to travel between assigned locations on a regular basis.
• Excellent interpersonal, communication, and organizational skills.
• Self-starter with the ability to work independently while collaborating with remote teams.

COMPENSATION AND BENEFITS:

Compensation will be commensurate with experience including a competitive base salary, annual bonus and competitive benefits package to include:

• Choice of 4 medical plans
• FSA medical and dependent spending account or HSA available with high-deductible plan
• Vision and Dental Insurance (2 dental plans to choose from!)
• Company paid Long/Short term Disability
• Company Paid Life Insurance $25k and voluntary buy up life insurance
• 401k with company matching
• Ancillary Benefits (Hospital, Critical Illness, Accident)
• Paid time off and Holidays