Regional HR & Employee Relations Leader

RiverPark Ventures; New York (NY); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Healthcare plans

Family-building benefits

Flexible time off

Annual wellness stipend

401(k) employer match

Job summary

CLEAR is seeking a Regional People Partner, Employee Relations Lead to support our Airport Operations teams from the New York HQ. You will serve as the central relator for employee relations, coaching station leaders, conducting investigations, and ensuring fair, consistent outcomes across the region.

You'll translate data from surveys and casework into actionable insights, collaborate on onboarding and process improvements, and guide leaders through corrective actions while upholding policy and

Qualifications

• 5+ years of HR or People Business Partner experience.
• Ability to support hourly or frontline teams and handle complex employee relations matters.

Responsibilities

• Be the go-to People Partner for Operations leaders in your region - the person they call when something's tricky, not just when something's broken.
• Coach and sharpen station leaders and managers - through training, real feedback, recognition that means something, and just showing up when it counts.
• Own employee and labor relations across your stations: run investigations, dig into root causes, and land on outcomes that are fair and consistent, working closely with Legal along the way.
• Turn employee data, survey results, and what you're hearing on the ground into recommendations leaders can actually act on.
• Partner across People and Operations on onboarding, process fixes, and making sure People practices run the same way at every station.
• Lead timely, thorough, and objective workplace investigations involving employee complaints, misconduct, policy violations, and other employee relations matters.
• Coach and advise leaders on corrective action, conflict resolution, policy interpretation, and consistent employment practices.
• Identify employee relations trends and partner with People leadership to develop proactive solutions that improve engagement, accountability, and the employee experience.
• Maintain accurate case documentation and ensure all employee relations decisions comply with company policies and applicable employment laws.

Skills

HR experience

People Partner

Employee relations

Data interpretation

Stakeholder management

Job description

CLEAR is seeking a Regional People Partner, Employee Relations Lead to support our Airport Operations teams from the New York HQ. You will serve as the central relator for employee relations, coaching station leaders, conducting investigations, and ensuring fair, consistent outcomes across the region.

You'll translate data from surveys and casework into actionable insights, collaborate on onboarding and process improvements, and guide leaders through corrective actions while upholding policy and