Regional Field Operations Manager

Veho; San Bernardino (CA); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Equity package

Medical, dental, vision insurance

401(k)

Unlimited PTO

Job summary

Veho is rapidly expanding its logistics footprint, seeking a Regional Field Operations Manager to drive excellence across multiple sites in a travel-heavy role. You’ll lead hands-on operations, diagnose staffing and process gaps, and stabilize underperforming environments while coaching site supervisors for independence.

This position requires 8+ years in high-volume distribution, strong turnaround success, and the ability to travel within the region up to 75% with a focus on safety and

Qualifications

• 8+ years leading last-mile, delivery station, fulfillment, or high-volume distribution operations.
• At least one turnaround you can walk us through with numbers before/after.
• Direct people leadership of a frontline workforce, including hourly and contingent labor.
• Experience across multiple sites or rapid ramp into unfamiliar operations.
• Track record of earning authority with teams not your own and leaving a bench.
• Willingness to travel 75%+ within your assigned region, including overnight stays.
• Comfort in a tech-enabled operation where routing and visibility tools are central.
• Physically able to stand for a shift and lift up to 50 lbs.
• Willingness to work flexible schedules, including weekends, holidays, and early mornings.

Responsibilities

• Deploy to underperforming sites and build a stabilization plan with deadlines.
• Run the building directly where the operation calls for it; player-coach role.
• Rebuild the site’s daily operating rhythm: shift start, clock adherence, escalations.
• Serve as acting site leader during vacancies and onboard permanent leader to a stable building.
• Provide leadership for new site launches through first weeks of live volume and plan staffing.
• Audit sites against ground operations playbook and close gaps in the building.
• Coach site supervisors toward independent operation and reduce deployment needs.
• Raise recurring failure patterns to regional/central teams with actionable details.
• Own the numbers on deployment performance: on-time delivery, throughput, days to standard.
• Champion OSHA compliance and safe operating practices in every building.
• Lead through Veho's leadership principles.
• Manage across multiple sites and maintain customer-centric delivery outcomes.

Skills

Last-mile operations

Site leadership

Turnaround experience

Multi-site experience

Change management

Staffing & scheduling

75% travel+

Job description

About Veho

Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.

About Veho

Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone. We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers. Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like HelloFresh, Zara, Macy’s, Sephora, and more. To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.

Role Summary

Veho is rapidly expanding its logistics footprint, creating unprecedented demand for high-caliber operational leadership. The Regional Field Operations Manager is the dedicated leader deployed to drive excellence across our newest and highest-impact sites. You will deploy into the sites in your region that need the most help: a site without a leader, a site opening for the first time, a site that has drifted off standard. You will run it until it is fixed and the fix holds. This is a hands‑on role. You will take operational control of the building you are assigned to, diagnose what is actually broken across staffing, process, tooling, and leadership, and fix it while the operation is live. You will coach the site’s supervisors so the fix outlasts you, hand the building back to a permanent leader, and move to the next one. You will report to the Regional Vice President and take temporary authority over the supervisor team at each site you are deployed to. You will spend most of your time in warehouses, not at a desk, and you will work in a different building every few weeks. If the variety and the travel sound like the appeal rather than the cost, this is a rare seat.

Key Responsibilities

• Deploy to underperforming sites, find the root cause across staffing, process adherence, driver experience, and site leadership, and build a stabilization plan with a clear deadline and a clear definition of done
• Run the building directly where the operation calls for it. This is a player-coach role, not an advisory one
• Rebuild the site's daily operating rhythm: start of shift, ops clock adherence, escalation paths, and driver debriefs
• Serve as acting site leader during leadership vacancies, holding the site at standard rather than just keeping it open, and onboard the incoming permanent leader to a stable building
• Provide experienced operational leadership for new site launches through the first weeks of live volume, and support peak readiness across the region through staffing plans, throughput validation, and contingency planning
• Audit assigned sites against the ground operations playbook and close the gaps in the building rather than writing them up for someone else
• Coach the site's supervisors toward running the building independently, with the goal of making your deployment unnecessary
• Raise recurring failure patterns you see across multiple sites to regional and central operations, and route friction between site execution and Veho's tooling to our product teams with enough detail to act on
• Own the numbers on every deployment: on‑time delivery, deliveries per hour, delivered not received, ops clock adherence, days to standard, and whether the site is still at standard 60 days after you leave
• Champion OSHA compliance and safe operating practice in every building you enter
• Lead through the lens of Veho's leadership principles

What You Bring

• 8+ years leading last-mile, delivery station, fulfillment, or high-volume distribution operations, with direct accountability for the performance of a site or a department
• At least one turnaround you can walk us through in detail: an operation that was underperforming, what you found, what you changed, and the numbers before and after
• Direct people leadership of a frontline workforce, including hourly and contingent labor
• Experience across multiple sites, or in a role that required you to ramp into an unfamiliar operation quickly and get results
• A track record of earning authority with teams that are not your own, and of leaving behind a bench that can run the building without you
• Willingness and ability to travel 75% or more within your assigned region, including overnight stays of several weeks at a time. This is a permanent feature of the role, not a temporary phase
• Comfort in a tech-enabled operation where the operating system, routing, and visibility tools are central to how the work gets done
• Physically able to stand for the duration of a shift and to bend, move, and lift boxes up to 50 lbs
• Willingness to work flexible schedules, including weekends, holidays, evenings, and early mornings

Compensation

$120,000 - $130,000 annually

The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and unlimited PTO for exempt level roles.

Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery experience that's built for the modern era. We live by our leadership principles. We're looking for team members who are: obsessed over the customer, first-principles thinkers, builders at heart, intrinsically driven to win, and owners biased toward action.

Join us in building the future of ecommerce logistics and in doing the work of our lifetime!

All California applicants, please reference our California Applicant Privacy Notice located here.

The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage, and other benefits such as a 401 (k) and unlimited PTO for exempt-level roles.

Compensation Range: $120K - $130K