Regional Field Manager - Massachusetts - Job

Case Facilities Management Solutions; North Attleborough (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Case Facility Management Solutions in Massachusetts is seeking a Regional Field Manager to lead exterior maintenance operations across assigned sites. You will hire and train Field Supervisors, manage subcontractors, and ensure service quality.

This role requires 3–5 years in snow/landscape operations, strong leadership, travel across the region, and proficiency with Microsoft Office. You will collaborate with site managers to uphold Case brand standards.

Qualifications

• Minimum 3-5 years of experience in plowing and de-icing operations.
• Minimum 3-5 years of experience in landscape services / sales / estimating.
• DOT Medical card.
• Valid driver’s license, with clean driving record.
• Leadership - ability to drive performance and promote healthy work culture simultaneously.
• Familiar with smart phone and tablet technology.
• Frequent travel throughout assigned region and occasional travel throughout the U.S.
• 3+ years of snow / landscape / construction experience preferred, but not required.
• Landscape, snow, tree, and exterior facilities maintenance experience.
• Proficient in Microsoft Office Suite.
• Strong customer service and interpersonal skills.
• Excellent and strong time management and organizational skills, with attention to detail.

Responsibilities

• Self-perform when the situation calls for it.
• Hire and train Field Supervisors.
• Teach Field Supervisors how to leverage the signed subcontractor agreement with the contractors to drive performance.
• Assist with training of sub-contractors with Case FMS app and SC provider app.
• Conduct site visits and inspections with an emphasis on finding out-of-scope opportunities.
• Develop rapport with location managers by upholding Case brand.
• Qualify service partners for their resources and capabilities.
• Identify when a site has unique needs requiring equipment allocations from SP.
• Manage sub-contractors within geography.
• Analyze root cause when there is a service complaint.
• Assist in hands-on exterior maintenance operations.
• Learn market rate pricing for exterior maintenance jobs, materials, fees, etc.
• Interface with small business owners in construction, hardscaping, landscaping and excavation.
• Identify talent for Field Supervisor candidates and maximize their potential in management and performance.
• Vet and quality new service partners including resources and insurance coverage.
• Identify safety issues on sites and communicate opportunities for additional services to area director.

Skills

Leadership

Customer service

Time management

Interpersonal skills

Organizational skills

Communication

Technology literacy

Tools

Microsoft Office

Job description

Title

Regional Field Manager

About the Organization Case Facility Management Solutions is an industry leader in exterior facility services, focused on snow and landscape services. Case FMS services over 30,000 small and large commercial sites across 50 states and we continue to grow at a rapid pace.

If you are looking for an opportunity to join a dynamic team in a company that is continuously expanding, visit our website at www.casefms.com. Apply today to learn why Case's employees describe a typical day as challenging, exciting, rewarding and fun!

Job Duties

• Self-perform when the situation calls for it.


• Hire and train Field Supervisors.


• Teach Field Supervisors how to leverage the signed subcontractor agreement with the contractors in a fashion that drives performance, without upsetting the contractor.


• Assist with training of sub-contractors with Case FMS app and SC provider app.


• Conduct site visits and inspections, with an emphasis on finding out of scope areas of opportunity.


• Develop rapport with location managers by imposing the Case brand.


• Qualify service partners for their true resources and capabilities.


• Identify when a site has unique needs that may require various equipment allocations from SP.


• Manage sub-contractors within given geography.


• Analyze root cause when there is a service complaint.


• Assist in hands on exterior maintenance operations.


• Become proficient in learning market rate pricing for exterior maintenance jobs, materials, fees, etc.


• Interface with small business owners that specialize in construction, hardscaping, landscaping and excavation.


• Identify talent for Field Supervisor candidates and maximize their potential in both management and performance.


• Vet and quality new service partners, including resources and insurance coverage - when found by procurement.


• Identify safety issues on sites and communicate opportunities for additional services to area director.

Position Requirements

• Minimum 3-5 years of experience in plowing and de-icing operations.


• Minimum 3-5 years of experience in landscape services / sales / estimating.


• DOT Medical card.


• Valid driver’s license, with clean driving record.


• Leadership - ability to drive performance and promote healthy work culture simultaneously.


• Familiar with smart phone and tablet technology.


• Frequent travel throughout assigned region and occasional travel throughout the U.S.


• 3+ years of snow / landscape / construction experience preferred, but not required.


• Landscape, snow, tree, and exterior facilities maintenance experience.


• Proficient in Microsoft Office Suite.


• Strong customer service and interpersonal skills.


• Excellent and strong time management and organizational skills, with attention to detail.

Full-Time/Part-Time Full-Time Location Massachusetts Number of Openings 1

EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.