Regional Facilities & Operations Manager

Jobtailor; North Carolina; On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking an experienced Operations Manager to oversee day-to-day operations across a defined regional portfolio in North Carolina. You will lead a team of 5–10 technicians, drive KPIs, ensure service quality, and monitor financial performance.

The role requires travel up to 40% with occasional overnight stays, and involves coordinating trades such as electrical, HVAC, plumbing, and janitorial across multiple sites. A bachelor's degree or related experience is preferred.

Qualifications

• Bachelor’s degree or related experience.
• 5+ years of supervisory experience preferred.
• Experience with operations and maintenance for multi-site commercial properties.
• Facility Management, IFM experience preferred.
• Must be willing to travel and participate in after‑hours/on call support.
• Ability to travel 40% depending on location; 3-5 nights per month overnight travel.

Responsibilities

• Oversee day-to-day operations within an assigned region.
• Drive accountability for KPIs such as work order completion, service quality, and process adherence.
• Ensure achievement of financial targets.
• Supervise a team of 5-10 skilled technicians.
• Oversee the trades – handyman, electrical, HVAC, plumbing, janitorial, floorcare, landscaping and snow removal.
• Provide staff development, coaching, and feedback.
• Serve as the primary escalation point for operational issues.
• Manage 40-50 buildings across the region.

Skills

Team supervision

Operations management

Staff development

Travel readiness

Education

Bachelor's degree or related experience

Job description

Jobtailor is seeking an experienced Operations Manager to oversee day-to-day operations across a defined regional portfolio in North Carolina. You will lead a team of 5–10 technicians, drive KPIs, ensure service quality, and monitor financial performance.

The role requires travel up to 40% with occasional overnight stays, and involves coordinating trades such as electrical, HVAC, plumbing, and janitorial across multiple sites. A bachelor's degree or related experience is preferred.