Regional Operations Leader: Growth, Client Success

Jobtailor; North Carolina; On-site; USD 90,000 - 150,000; Full time

Job summary

Jobtailor in North Carolina is seeking a Region Operations Manager to oversee the region's sales, operations and financial well-being. You will maintain client relationships, generate proposals, and drive growth across sites.

Lead cross-functional teams, manage budgets, payroll, and contracts while ensuring quality and policy compliance. Strong communication and organizational skills are essential, with willingness to work irregular hours if needed.

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience.
• 5+ years of progressive management responsibility with multi-site oversight.
• Ten years’ experience in facility operations, preferably education/campus.
• Strong written and verbal communication; bilingual Spanish a plus.
• Excellent organizational skills and ability to manage multiple tasks.

Responsibilities

• Oversee sales, operations, and financial well-being of the Region.
• Maintain existing clients, generate proposals and close new business to achieve financial and sales goals for the Region.
• Collaborate with MCS Business Development to ensure operational efficiencies for current and future growth.
• Develop and maintain client relationships to ensure client satisfaction and retention.
• Conduct customer visits and inspections for quality control and contract compliance.
• Assists in payroll review and conducts operations meetings and training.
• Manages Region’s budget, payroll, supplies and any other required budgets.
• Reviews and approves subcontractor invoices.
• Ensures that MCS’ policies and procedures are followed by managers and supervises operations team.

Skills

Leadership

Communication

Strategic thinking

Team coordination

Education

Bachelor’s Degree

Tools

Microsoft Office Suite

Orange QC

Job description

Jobtailor in North Carolina is seeking a Region Operations Manager to oversee the region's sales, operations and financial well-being. You will maintain client relationships, generate proposals, and drive growth across sites.

Lead cross-functional teams, manage budgets, payroll, and contracts while ensuring quality and policy compliance. Strong communication and organizational skills are essential, with willingness to work irregular hours if needed.