Regional Disability Liaison (SHPC2) - Region 3

State of Washington; Lacey (WA); Hybrid; USD 65,000 - 87,000; Full time

Job summary

The Department of Children, Youth, and Families (DCYF) seeks a Regional Disability Liaison for Region 3 to lead disability services within child welfare. You will serve as a subject matter expert, coordinating with staff, managers, and external partners to ensure accurate eligibility determinations, access to resources, and compliant practices across programs.

Travel within-state and occasional out-of-state travel are required.

Qualifications

• One year of experience as a Social and Health Program Consultant 1 (SHPC1) or equivalent.
• Bachelor's degree in social work, a health or social science, public administration, or a related field AND three (3) years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
• Master's degree in social work, a health or social science, public administration, or a related field AND two (2) years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
• Equivalent combination of education and professional experience totaling at least seven (7) years.

Responsibilities

• Serve as the designated subject matter expert on child welfare practice for individuals with disabilities, providing consultation on client eligibility, social service programs, and applicable state and federal requirements.
• Provide leadership and technical assistance to managers and staff during case consultations, family meetings, and cross-program collaborations involving client eligibility, reasonable modifications, case planning, and service delivery for individuals with disabilities.
• Assist managers and staff in interpreting social service programs, policies, procedures, and legal requirements related to disability services, obtaining clarification from agency subject matter experts and leadership as needed.
• Develop and strengthen service coordination with external community partners to expand resources and improve access to support for eligible individuals with disabilities. Coordinate referrals, such as to the Department of Social and Health Services (DSHS), Health Care Authority (HCA), Managed Care Organizations (MCO), community mental health agencies, school districts, housing authorities, and supported housing providers, etc.
• Develop, maintain, and monitor regional resource information, referral processes, and tracking systems. Ensure staff have accurate, current information on disability-related services and eligibility resources consistently.
• Provide specialized consultation to staff regarding auxiliary aids, communication accommodations, and reasonable modifications to ensure compliance with disability access requirements and equitable service delivery.
• Review, document, and approve requests for auxiliary aids and communication services in coordination with the ADA Accessibility Program, ensuring accurate documentation and adherence to agency policies and required procedures.
• Collaborate with leadership, regional staff, and headquarters personnel to promote consistent interpretation of policy, strengthen compliance, and improve service delivery across programs.
• Monitor regional cases involving adults with disabilities to ensure appropriate eligibility determinations, reasonable modifications, auxiliary aids, and supportive services are identified, documented, and provided in accordance with agency policy and legal requirements.
• Facilitate communication between regional staff and headquarters ADA Accessibility Programs regarding reasonable modification requests, complaints, and compliance issues, ensuring timely exchange of information and adherence to statutory, regulatory, and all agency requirements for ADA Program determinations.

Skills

SHPC1 experience

Ability to learn and grow

Ability to meet others' needs

Education

Bachelor's degree in social work, health or social science, public administration, or related field

Master's degree in social work, health or social science, public administration, or related field

Equivalent combination of education and professional experience totaling at least seven years

Job description

Our vision is to ensure that “All Washington State's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community.”

Attention: This recruitment has been reposted for additional applicants interested in Region 3 only. If you have already applied, no need to reapply; your application status remains unchanged.

Job Title: Regional Disability Liaison (SHPC2).
Location: Region 3. One Regional Disability Liaison will be assigned to each of the six (6) Regions; we currently have one vacancy left to fill for Region 3. For a detailed view of DCYF's regional boundaries, Click Here. Work is performed within an office, with occasional work in the field. This position may be subject to a hybrid work environment, depending on need. The selected candidate can choose a designated workstation from a DCYF Office location within their assigned Region. Some travel is required. This position provides support to staff located across the assigned catchment, and travel to attend meetings/trainings/conferences in-state will be required, with possible out-of-state travel.

Closes: 11/02/2026
Salary: $64,512 - $86,688. Annually.

The Department of Children, Youth, and Families is looking for a Regional Disability Liaison (SHPC2) to be a part of a brand new team in Child Welfare! Each Liaison will support one designated Region but will sit on the Child Welfare Programs and Practice Team. These positions lead designated regions in removing barriers to clients getting the resources and support services they need. These positions also monitor regional practice to ensure DCYF meets the requirements of the Voluntary Resolution Agreement (VRA) with the U.S. Department of Health and Human Services (HHS) and the U.S. Department of Justice (DOJ).

Click here to learn more about DCYF.

The Opportunity:

The Regional Disability Liaison role serves as a designated specialist for the Child Welfare (CW) direct service workforce to meet State and Federal policy and regulatory expectations as well as the current Voluntary Resolution Agreement (VRA). The Regional Disability Liaison is responsible for implementing process and practice improvements involving statewide operational change through specialized identification of and service delivery for clients with disabilities and their families, resulting in more equitable treatment. The Regional Liaison provides learning experiences that go beyond traditional systemic navigation by integrating the “why” into CW practice when assessing and serving the disabled population, including documentation standards and policy expectations, into every interaction with individuals who may or do have disabilities. This role ensures that CW staff have the knowledge, skills, and confidence to serve individuals with disabilities accurately and consistently through high-quality casework. By translating policy, practice standards, and business processes into accessible learning experiences, this position strengthens the accuracy, consistency, and quality of practice and decision-making across the continuum. Through training, coaching, and collaboration with program, policy, and ADA partners, this position directly contributes to improved outcomes for children and families by supporting a workforce that can fully leverage the resources available to best serve individuals with disabilities and to promote safety, permanency, and well-being.

Some of what you will get to do:

• Serve as the designated subject matter expert on child welfare practice for individuals with disabilities, providing consultation on client eligibility, social service programs, and applicable state and federal requirements.
• Provide leadership and technical assistance to managers and staff during case consultations, family meetings, and cross-program collaborations involving client eligibility, reasonable modifications, case planning, and service delivery for individuals with disabilities.
• Assist managers and staff in interpreting social service programs, policies, procedures, and legal requirements related to disability services, obtaining clarification from agency subject matter experts and leadership as needed.
• Develop and strengthen service coordination with external community partners to expand resources and improve access to support for eligible individuals with disabilities. Coordinate referrals, such as to the Department of Social and Health Services (DSHS), Health Care Authority (HCA), Managed Care Organizations (MCO), community mental health agencies, school districts, housing authorities, and supported housing providers, etc.
• Develop, maintain, and monitor regional resource information, referral processes, and tracking systems. Ensure staff have accurate, current information on disability-related services and eligibility resources consistently.
• Provide specialized consultation to staff regarding auxiliary aids, communication accommodations, and reasonable modifications to ensure compliance with disability access requirements and equitable service delivery.
• Review, document, and approve requests for auxiliary aids and communication services in coordination with the ADA Accessibility Program, ensuring accurate documentation and adherence to agency policies and required procedures.
• Collaborate with leadership, regional staff, and headquarters personnel to promote consistent interpretation of policy, strengthen compliance, and improve service delivery across programs.
• Monitor regional cases involving adults with disabilities to ensure appropriate eligibility determinations, reasonable modifications, auxiliary aids, and supportive services are identified, documented, and provided in accordance with agency policy and legal requirements.
• Facilitate communication between regional staff and headquarters ADA Accessibility Programs regarding reasonable modification requests, complaints, and compliance issues, ensuring timely exchange of information and adherence to statutory, regulatory, and all agency requirements for ADA Program determinations.

Required Qualifications:

• One year of experience as a Social and Health Program Consultant 1 (SHPC1) or equivalent.
• OR
• A Bachelor's degree in social work, a health or social science, public administration, or a related field AND three (3) years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
• OR
• A Master's degree in social work, a health or social science, public administration, or a related field AND two (2) years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
• OR
• Equivalent combination of education and professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs, totaling at least seven (7) years.
• AND
  • The ability to take action to learn and grow.
  • The ability to take action to meet the needs of others.

Note: Two years of paid social service experience must include assessing risk and safety to children and providing direct family-centered practice services (strengthening and preserving family units).

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Demonstrated leadership skills.
• Demonstrated strong communication expertise and comprehensive engagement skills (multiple modalities: oral, written, in-person, virtual).
• Demonstrated knowledge of principles of quality assurance and continuous quality improvement.
• Demonstrated ability to ensure appropriate case documentation.
• Demonstrated knowledge and abilities working with individuals with disabilities.
• Demonstrated knowledge of federal and state laws related to working with individuals with disabilities and a proven record of ability to develop, nurture, and leverage community relationships to develop supports and resources for individuals with disabilities.
• Demonstrated ability to work in a fast-paced, highly regulated, and complex work environment with multiple competing priorities.

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

The incumbent must successfully complete, within mandated timeframes, employee orientation and all other mandatory annual in-service and other required training.

This recruitment may be used to fill multiple vacancies.

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/

Benefits eligibility for this position may be different than what’s listed in the benefits tab of this recruitment announcement. For more information on employee benefits eligibility, visit Public Employee Benefits Board (PEBB).

If you would like to request an accommodation throughout the application/interview process, contact DCYF Recruiter.

If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at [phone] or email [e-mail]. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22, or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, the individual will be required to provide their official discharge documentation, such as a DD Form 214, NGB Form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact) the Social Security number before attaching any documents. For additional information on Veterans' Preference and guidance on how to determine if you are eligible, click here.

DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.

2026-07119