CFWS/FVS Social Service Supervisor 5 (SSS5) - Spokane North

State of Washington; Spokane (WA); Hybrid; USD 80.000 - 108.000; Vollzeit

Zusammenfassung

State of Washington seeks a CFWS/FVS Social Service Supervisor 5 (SSS5) for the Spokane North Office. The role blends in‑person, telework, and field work to supervise a unit of social service staff and ensure high‑quality casework for children and families.

Requirements include advanced social services credentials and several years of frontline experience in public child welfare. The position includes leading staff, training, and ensuring compliance with safety frameworks.

Qualifikationen

• Eight years of paid social service experience with risk and safety assessment.
• 30 semester or 45 quarter credits in a Social Services discipline.
• Master's degree in social services, human services, behavioral sciences or related field AND three years of paid social service experience in public child welfare.
• Bachelor's degree with 30 sem/45 qtr credits AND four years of paid social service experience in public child welfare.
• One year as SSS4 or two years as SSS3.

Aufgaben

• Supervise and mentor a unit of Social Service Specialists and complete child welfare casework.
• Manage and support staff in formal training plans transitioning to field work.
• Perform quality assurance on documentation, assessments, reports, case management, and payments.
• Ensure case activities are documented in the case file and FAMLINK system.
• Provide mentoring, coaching, consultation, and on‑the‑job training.

Kenntnisse

Staff supervision

Assessment

Engagement

Coaching/mentoring

Ausbildung

Master's degree in social services

Bachelor's degree in social services

30 sem credits / 45 quarter credits in social services

Tools

FAMLINK

Jobbeschreibung

Our vision is to ensure that “All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community".

Job Title:

CFWS/FVS Social Service Supervisor 5 (SSS5)

Location:

Spokane, WA (Spokane North Office) Hybrid - Work will include a mixture of in-person, telework, and field work.

Closes:

11/5/26

Salary:

$80,496 - $108,228 Annually. This position will also receive 10% assignment pay. This is in addition to the regular base salary; the required duties include performing visits in unregulated environments, such as private residences, to conduct investigations for allegations of abuse and/or neglect to assess the safety of vulnerable children.

The Department of Children, Youth, and Families is seeking a Child and Family Welfare Services (CFWS), Family Voluntary Services (FVS) Social Service Supervisor 5 (SSS5) to join our dynamic team at our Spokane North office. This is a great opportunity for someone looking to grow their leadership and supervisory skills while continuing to make a meaningful impact in child protective services and with the families we serve.

The Opportunity:

In this role, you will use your strong assessment and engagement skills to supervise staff. As a front-line supervisor, you will help guide staff, strengthen team success, and support positive outcomes for children and families. We are looking for candidates with strong social service experience, a commitment to best practices, and a passion for leading and supporting others.

Some of what you will get to do:

• Supervise and mentor a unit of Social Service Specialists and complete child welfare casework.
• Manage and support Social Service Specialists in formal training plans who are transitioning to field work.
• Perform quality assurance on staff documentation, assessments, reports, case management, and payment initiation.
• Ensure Social Service Specialists document case activities and information gathered within the case file and FAMLINK electronic record.
• Provide mentoring, coaching, counseling, consultation, on-the-job training, and feedback.
• Prepare written staff performance evaluations utilizing the Performance Evaluation system.
• Consult with administrators and human resources regarding corrective or disciplinary action.
• Train new and existing staff to gather accurate and complete information, organize information, and make case decisions.
• Keep staff informed of policies, rules, and regulations affecting their jobs and the children and families they serve.
• Provide consultation and oversight to ensure accurate application of the child safety framework.
• Review and revise service referrals, letters, court reports, and assessments.
• Review activities with parents and relatives to establish case goals and identifyservices for the family.
• Initiate payments within FAMLINK for child placement and child/family services.
• Coordinate with other supervisors to ensure appropriate coverage for the office.
• Participate in supervisory, administrative, and individual meetings and conferences.
• Attend and testify in Superior Court.

Required Qualifications:

Eight (8) years of paid social service experience* AND 30 semester or 45 quarter credits in a Social Services discipline.

OR

A Master’s degree in social services, human services, behavioral sciences or any Master’s degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND Three (3) years of paid social service experience* in planning, administering, developing, or delivery of public child welfare, social, health, or chemical dependency treatment programs.

OR

A Bachelor's degree in social services, human services, behavioral sciences or any Bachelor’s degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND Four (4) years of paid social service experience* in planning, administering, developing, or delivery of public child welfare, social, health, or chemical dependency treatment programs.

OR

One (1) year of experience as a Social Service Specialist 4 (SSS4).

OR

Two (2) years of experience as a Social Service Specialist 3 (SSS3).

AND

1. The ability to take action to learn and grow.
2. The ability to take action to meet the needs of others.

NOTE: A two-year Master's degree in one of the above fields that included a practicum may be substituted for one (1) year of paid social service experience.

*Paid social service experience must include at least one (1) year of assessing risk and safety to children and providing direct family-centered practice services.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Prior public child welfare experience.
• A completed Master's Degree in Social Work.
• Previous case management experience working with children and families.
• Current knowledge of applicable laws, rules, and policies on the delivery of child protective and child welfare services within Washington State.
• Experience implementing risk assessment in cases using the preferred risk assessment model and child safety framework.
• Experience using FAMLINK and maintaining FAMLINK documentation.

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

This position is included in the supervisory bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/

This recruitment may be used to fill multiple vacancies.

This position requires a minimum of at least two years of driving experience and a valid driver’s license.

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.

Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.

For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at [phone] or email [e-mail]. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22 or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, individual will be required to provide their official discharge documentation, such as a DD form 214, NGB form 22, or equivalent, within 30 days after the date of discharge. Please blackout the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible.

DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.