Regional Director of Operations

Mosaic Management; Salem (OR); On-site; USD 140,000 - 210,000; Full time

Job summary

Mosaic Management is seeking a Regional Director of Operations to lead a portfolio of senior living communities with a focus on financial performance, staffing, and resident experience.

You will coach Executive Directors across multiple communities, drive operational excellence, and ensure compliance with licensing and survey requirements. A bachelor’s degree in Business or Healthcare Administration is preferred, with 5+ years of regional leadership experience.

Qualifications

• 5+ years of multi-site leadership experience in senior living, assisted living, or memory care.
• Proven track record managing P&L, budgets, and NOI across multiple locations.
• Strong knowledge of state licensing requirements and the survey process.
• Experience coaching and developing Executive Directors or similar community-level leaders.

Responsibilities

• Lead and develop Executive Directors — coach, mentor, and hold your team of EDs accountable across every community in your region.
• Own regional financial performance — budget adherence, NOI, occupancy, and accounts receivable across your portfolio.
• Champion licensing and survey readiness — ensure every community stays audit-ready and in full regulatory compliance.
• Drive the T.H.R.I.V.E. program — make sure every community delivers a gap-free, resident-centered activities and engagement calendar.
• Oversee staffing and labor management — support recruiting, retention, and appropriate staffing levels across your communities.
• Be the connective tissue between corporate and the community floor — translate company strategy into daily execution and bring the voice of the community back to leadership.

Skills

Multi-site leadership

P&L management

Budgeting & NOI

Regulatory compliance

Education

Bachelor's degree in Business / Healthcare Admin

Job description

Lead the communities that lead with heart.

At Mosaic Management, we bring fun, positive energy, integrity, teamwork, honesty, and effort into everything we do — because our residents and their families deserve nothing less. We're looking for a Regional Director of Operations who can lead a portfolio of senior living communities with that same passion, holding our Executive Directors accountable to the same high bar we hold ourselves to every day.

This is a hands-on regional leadership role. You'll partner with Executive Directors across multiple communities to drive financial performance, staffing and compliance excellence, and a resident experience that lives out our F.A.I.T.H.E. values every single day.

What You'll Do

• Lead and develop Executive Directors — coach, mentor, and hold your team of EDs accountable across every community in your region.
• Own regional financial performance — budget adherence, NOI, occupancy, and accounts receivable across your portfolio.
• Champion licensing and survey readiness — ensure every community stays audit-ready and in full regulatory compliance.
• Drive the T.H.R.I.V.E. program — make sure every community delivers a gap-free, resident-centered activities and engagement calendar.
• Oversee staffing and labor management — support recruiting, retention, and appropriate staffing levels across your communities.
• Be the connective tissue between corporate and the community floor — translate company strategy into daily execution and bring the voice of the community back to leadership.

What We're Looking For

Required:

• 5+ years of multi-site leadership experience in senior living, assisted living, or memory care
• Proven track record managing P&L, budgets, and NOI across multiple locations
• Strong knowledge of state licensing requirements and the survey process
• Experience coaching and developing Executive Directors or similar community-level leaders

Nice to have:

• Experience operating across multiple states or regions
• Clinical or nursing background
• Bachelor's degree in Business, Healthcare Administration, or a related field

Why Mosaic?

You'll be joining a company where F.A.I.T.H.E. — Fun, Attitude, Integrity, Teamwork, Honesty, and Effort — isn't just a poster on the wall; it's how we show up every day for our residents, our teams, and each other. As Regional Director of Operations, you'll have the chance to shape the experience of every resident and every employee across your entire region.

Compensation: In accordance with applicable state pay transparency laws, the compensation range for this role will be disclosed based on experience, credentials, and work location.

Mosaic Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.