Regional Director of Operations

Villas-of-Holly-Broo; Pekin (IL); On-site; USD 95,000 - 116,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off accrued immediately

Life Insurance

Short term Disability

Long term Disability

Accident Insurance

401k with match immediately

Job summary

Villas of Holly Brook in Pekin, IL is seeking a Regional Director of Operations to oversee administration across multiple facilities, adopting a hands-on approach to drive strategic initiatives and coordinate with local leadership teams.

The role requires strong communication, budgeting, project management, and people leadership, with preferred experience in independent, assisted living, and memory care settings.

Qualifications

• Bachelor’s degree preferred.
• 3-5 years multi-site management experience.
• Willing to relocate to Central Illinois.
• Experience in independent, assisted living, and memory care preferred.
• Licenses in good standing.
• Must pass background check and drug screen.

Responsibilities

• Directs initiatives across multiple locations with local leadership teams.
• Defines scope, leads meetings, and manages project plans.
• Ensures risk management and resource availability across sites.
• Develops operational workflows and process improvements.
• Organizes cross-functional project meetings and reports status.
• Maintains up-to-date knowledge of offerings and communicates with stakeholders.

Skills

Multi-site management

Leadership

Budgeting

Project management

Communication

Negotiation

Risk management

Flexible hours

Background check

Education

Bachelor’s Degree

Job description

Regional Director of Operations

Regional - Administration 30 to 40 Hours - Full Time Senior Management Pekin, IL, US

Salary: $105,000.00 Annually

Overview

Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living, and memory care communities in more than 25 locations in Illinois, Indiana, and Florida. We are the residence of choice for more than 2,000 seniors, and the workplace of choice for more than 1,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world.

Responsibilities

The Regional Director is responsiblefor directing multiple initiatives spanning assigned locations and subject areas. The position takes a hands-on approach to assertively manage all aspects of major initiatives, including working with the local leadership teams to define and adhere to scope, lead and present in meetings, manage work products and plans, and ensure successful completion of initiatives. The position is responsible for grasping the subject matter and applying operating principles to proposed solutions, while working communities, as assigned.

• Must be able to communicate effectively with residents, families, staff,communityofficials, and State representatives.
• Must have compassion for and desire to work with theelderly.
• Mustdemonstratetheabilitytoworkresponsiblyasateammemberaswellasanindividual.
• Must be honest, fair, dependable, respect confidentiality and the rights and privacyofothers.
• Practice and promote Villas of Holly Brook Policy and Procedures, MissionStatement.
• Computer-Intermediate word and data processing,spreadsheet
• Negotiation and conflict managementskills
• Business skills-budgeting, soft sales,marketing
• Coaching/mentoring/development
• Complex resident relationships-persuasive, diplomatic, manageconflict
• Experience with financial reporting and managing multiplebudgets.
• Works with business leaders to ensure resource availability, workload and performance as well as to drive project vision through effective risk management and manage changes. Implements the approved actions and workarounds required to mitigate project risk events in order to minimize the impact of the risks on the project.
• Works closely with key personnel and subject matter experts across all departments to ensure coordinated management of integration project activities.
• Develops operational and system workflows in order to analyze and recommend business process redesign and enhancements.
• Organize and facilitate cross functional project meetings.
• Troubleshoot and resolve problems.
• Develop, maintain and distribute project documentation, as required.
• Interface with key personnel within client
• Track and report on project status including schedule and scope adherence, risks and issues.
• Develop and deliver presentations as required on programs, projects, practices and issues.
• Maintains an up-to‑date knowledge of objectives, product offerings, and other processes
• Other duties as assigned.

Qualifications

• Bachelor’s Degree preferred
• 3-5 years multi-site management experience.
• Must live or be willing to relocate to Central Illinois
• Proficient experience in Independent, Assisted Living, and Memory Care preferred
• Any and all licenses in goodstanding.
• Able to work flexible work hours due to demands of position.
• Must pass background check and drug screen

Offered to full-time staff Medical, dental, vision insurance Paid time off Accrue immediately! Life Insurance paid by company Short term Disability Long term Disability Accident Insurance 401k with match starting immediately upon hire

Villas of Holly Brook, Reflections Memory Care and Villas of South Park are an equal opportunity employer.