Regional Director of Operations

WareSpace; Downers Grove (IL); Hybrid; USD 120,000 - 180,000; Full time

Job summary

WareSpace is seeking a Regional Director of Operations to oversee 7–10 properties with a focus on operational excellence, tenant satisfaction, and financial performance. The role leads on-site General Managers, drives leasing collaboration, and implements strategic initiatives across the region.

The position is full-time and regional/hybrid with regular travel to WareSpace properties, reporting to the Vice President of Operations. Industrial real estate experience is highly valued.

Qualifications

• Bachelor's Degree in Business, Real Estate, Operations, or related field.
• 7+ years of commercial property or operations management experience.
• Experience managing multiple sites across a geographic region.
• Industrial real estate experience strongly preferred.

Responsibilities

• Lead, coach, and manage a team of General Managers across assigned properties.
• Drive execution of operating plans, budgets, and company initiatives at the regional level.
• Conduct regular site visits to monitor property condition, team performance, and tenant engagement.
• Maintain responsibility for tenant retention, issue resolution, and satisfaction across the region.
• Partner with leasing team to support occupancy goals, leasing strategy, and local deal execution.
• Oversee onboarding, training, and development of new GMs to ensure operational consistency.
• Ensure accurate and timely financial reporting and budget performance for all assigned sites.
• Evaluate and optimize vendor performance and building services.
• Monitor preventive maintenance programs and ensure all properties meet company standards for cleanliness, safety, and functionality.
• Lead rollout and adoption of new operational initiatives and systems.
• Collaborate cross‑functionally with construction, leasing, marketing, and finance teams.

Skills

Leadership

Budget management

Vendor management

Communication

Analytical skills

Project management

Emotional intelligence

Problem solving

Cross-functional collaboration

Education

Bachelor's Degree in Business, Real Estate, Operations, or related field

Job description

About The Job

WareSpace is a national real estate firm specializing in the development of co-warehousing and small-bay industrial. WareSpace creatively adapts and reconfigures dated industrial and challenged properties into thriving hubs that support the surrounding small business community. Operating with a vertically integrated structure, WareSpace ensures a high level of quality by offering all major service lines in-house, including acquisitions, development, construction, finance, operations, marketing, and sales.

About The Job

WareSpace is a national real estate firm specializing in the development of co-warehousing and small-bay industrial. WareSpace creatively adapts and reconfigures dated industrial and challenged properties into thriving hubs that support the surrounding small business community. Operating with a vertically integrated structure, WareSpace ensures a high level of quality by offering all major service lines in-house, including acquisitions, development, construction, finance, operations, marketing, and sales.

Job Description

Regional Director of Operations

FLSA Classification: Exempt

Reports to: Vice President of Operations

Supervisory Responsibilities: Direct oversight of General Managers (GMs) across 7–10 WareSpace properties (up to 1 million SF)

Location: Regional / Hybrid with regular travel

Summary / Objective

The Regional Director of Operations is responsible for overseeing the performance and operations of 7–10 WareSpace locations within a designated region. This role is accountable for leading and developing on‑site General Managers, ensuring operational excellence, tenant satisfaction, financial performance, leasing execution, and implementation of strategic initiatives across the assigned portfolio.

Essential Functions

• Lead, coach, and manage a team of General Managers across assigned properties.
• Drive execution of operating plans, budgets, and company initiatives at the regional level.
• Conduct regular site visits to monitor property condition, team performance, and tenant engagement.
• Maintain responsibility for tenant retention, issue resolution, and satisfaction across the region.
• Partner with leasing team to support occupancy goals, leasing strategy, and local deal execution.
• Oversee onboarding, training, and development of new GMs to ensure operational consistency.
• Ensure accurate and timely financial reporting and budget performance for all assigned sites.
• Evaluate and optimize vendor performance and building services.
• Monitor preventive maintenance programs and ensure all properties meet company standards for cleanliness, safety, and functionality.
• Lead rollout and adoption of new operational initiatives and systems.
• Collaborate cross‑functionally with construction, leasing, marketing, and finance teams.

Qualifications

Required Education and Experience

• Bachelor's Degree in Business, Real Estate, Operations, or related field.
• Minimum 7 years of commercial property or operations management experience.
• Prior experience managing multiple sites and teams across a geographic region.
• Industrial real estate experience strongly preferred.

Competencies

• Strong leadership and team development skills.
• Proven ability to manage budgets, vendors, and operational performance.
• Excellent written and verbal communication skills.
• Detail‑oriented with strong analytical and problem‑solving abilities.
• Proficiency in project management and process implementation.
• High level of emotional intelligence and ability to resolve conflicts with professionalism.
• Comfortable working in a fast‑paced, decentralized environment.

Work Environment

This is a full‑time, hybrid role.

Frequent travel to WareSpace properties is required.

This job operates in both a professional office setting and warehouse environments.

Physical Demands

Some lifting (up to 30 lbs.).

Frequent travel, walking property grounds, and prolonged periods of driving and computer use.

Disclaimer

This job description is not intended to be all‑inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. WareSpace reserves the right to modify job duties and responsibilities at any time, with or without notice.