Director of Market Operations

Sage Dental; Orlando (FL); On-site; USD 120,000 - 150,000; Full time

Job summary

Sage Dental Management in Orlando is seeking a Director of Market Operations to oversee the performance of a portfolio of multi-specialty practices across the Orlando region.

The role partners with Office Managers and clinical leaders to ensure operational excellence, financial health, and a patient-centered experience, while driving growth and mentorship.

Qualifications

• 3–5+ years of multi-unit operations leadership experience, preferably within dental, healthcare, retail healthcare, or other service-based organizations.
• Demonstrated success leading managers across multiple locations and driving measurable operational and financial results.
• Strong understanding of financial statements, P&L management, budgeting, and performance analytics.
• Proven ability toestablishand maintain effective relationships with internal and external stakeholders.
• Exceptional leadership, communication, problem-solving, and organizational skills.
• Self-starter witha strong senseof ownership and the ability to work independently while collaborating across departments.
• Experience with dental practice management software;Dentrix experience stronglypreferred.
• Proficiencywith Microsoft Office Suite, including Excel and PowerPoint.

Responsibilities

• Lead, coach, and develop Office Managers acrossmultiple dental practices, fostering a culture of accountability, engagement, and continuous improvement.
• Drive operational and financial performance by monitoring key metrics,identifyingopportunities, and implementing strategic action plans.
• Analyze financial statements, budgets, and operational reports to ensure practices achieve revenue, profitability, and growthobjectives.
• Build trust and credibility with Office Managers, providers, and support teams while promoting collaboration and alignment with organizational goals.
• Ensure compliance with company policies, operational protocols, regulatory requirements, and best practices across all locations.
• Champion an exceptional patient experience by balancing operational efficiency with Sage Dental's commitment to patient-centered care.
• Support talent development initiatives, succession planning, and leadership growth within the market.
• Partner with executive leadership to execute strategic initiatives, improve performance, and support market expansion.
• Conduct regular site visits to provide hands-on support, coaching, and operational guidance.

Skills

Leadership

Multi-site ops

Strategic planning

People development

Relationship building

Communication

Problem-solving

Tools

Dentrix

Excel

PowerPoint

Job description

Sage Dental Management is a leading, rapidly growing Dental Service Organization (DSO) committed to innovation, excellence, and patient-centered care.

Overview

AsSage Dentalcontinues to experience significant growth, we are seeking an accomplishedDirector of Market Operationsto help lead our next phase of success.

This high-impact leadership roleis responsible foroverseeing the operational, financial, and patient experience performance of a portfolio of multi-specialty dental practicesthroughout the Orlando region. The Director of Market Operations serves as a trusted business partner to Office Managers and clinical leaders, ensuring operational excellence, accountability, and consistent execution of Sage Dental's standards whilemaintainingan unwavering focus on patient care and patient satisfaction.

The ideal candidate is a proven multi-site leader who thrives in a fast-paced, growth-oriented environment, builds strong relationships, develops high-performing teams, and consistently delivers exceptional business results.

Responsibilities

• Lead, coach, and develop Office Managersacrossmultiple dental practices, fostering a culture of accountability, engagement, and continuous improvement.

• Drive operational and financial performance by monitoring key metrics,identifyingopportunities, and implementing strategic action plans.

• Analyze financial statements, budgets, and operational reports to ensure practices achieve revenue, profitability, and growthobjectives.

• Build trust and credibility with Office Managers, providers, and support teams while promoting collaboration and alignment with organizational goals.

• Ensure compliance with company policies, operational protocols, regulatory requirements, and best practices across all locations.

• Champion an exceptional patient experience by balancing operational efficiency with Sage Dental's commitment to patient-centered care.

• Support talent development initiatives, succession planning, and leadership growth within the market.

• Partner with executive leadership to execute strategic initiatives, improve performance, and support market expansion.

• Conduct regular site visits to provide hands-on support, coaching, and operational guidance.

Qualifications

• 3–5+ years of multi-unit operations leadership experience, preferably within dental, healthcare, retail healthcare, or other service-based organizations.

• Demonstrated success leading managers across multiple locations and driving measurable operational and financial results.

• Strong understanding of financial statements, P&L management, budgeting, and performance analytics.

• Proven ability toestablishand maintain effective relationships with internal and external stakeholders.

• Exceptional leadership, communication, problem-solving, and organizational skills.

• Self-starter witha strong senseof ownership and the ability to work independently while collaborating across departments.

• Experience with dental practice management software;Dentrix experiencestronglypreferred.

• Proficiencywith Microsoft Office Suite, including Excel and PowerPoint.

Additional Requirements

• Willingness to travel regulary throughout the assigned market.

• Flexibility to work outside of normal business hours as business needsdictate.

• Mustresideinthe assigned territoryor be willing torelocate.

• Valid driver's license and reliable transportationrequired.

What Sage Offers

Be part of a purpose-driven organization transforming dental care. Collaborate with a passionate, innovative team. Access tocutting-edgetechnology and professional development resources. Competitive compensation and benefits.