Regional Director Of Operations

ARK Hospitality; Atlanta (GA); On-site; USD 80,000 - 90,000; Full time

Job summary

ARK Hospitality is seeking a Regional Director of Operations in Atlanta, Georgia. The successful candidate will be responsible for overseeing multiple hotels, ensuring guest satisfaction, and driving revenue growth. This position requires strong financial skills, a bachelor's degree, and 3–5 years of relevant experience in hotel operations management.

The RDO will promote a customer-focused culture, develop strategic pricing initiatives, and lead a high-performing team in a dynamic environment.

Qualifications

• 3–5 years of relevant experience in hotel operations management.
• Ability to analyze financial performance and identify improvement areas.
• Strong communication skills for effective presentations.

Responsibilities

• Deliver outstanding guest experiences based on feedback.
• Recruit and train a high-performing team.
• Develop pricing strategies to achieve revenue targets.
• Conduct property inspections to uphold brand standards.
• Collaborate with sales teams to grow market share.

Skills

Budgeting

Financial reporting

Communication

Hotel operations

Team leadership

Education

Bachelor's degree

Tools

Property Management Systems

Excel

Word

Outlook

PowerPoint

Job description

The Regional Director of Operations (RDO) is responsible for the successful and profitable operation of multiple hotels within a designated region. This role requires a strategic and hands‑on approach to maximize guest satisfaction, drive revenue growth, and ensure operational excellence across all assigned properties. We uphold a people‑first culture where relationships come before business, and intentional culture powers performance. Our mission—to raise the bar on what Relationships, Reputation, and Returns mean in hospitality—drives everything we do. By combining proven systems, talent development, and a culture rooted in genuine connection and ownership results, our company fosters an environment where team members are empowered to grow and deliver exceptional outcomes. Must relocate to South Georgia or Middle East Alabama.

Responsibilities

• Promote a customer‑focused culture by delivering outstanding guest experiences, conducting regular guest satisfaction surveys and utilizing feedback to continually improve service and experience.
• Recruit, train, and mentor a high‑performing team while cultivating a positive, inclusive, and goal‑oriented work environment.
• Work closely with sales teams to grow market share, sustain key client relationships, and track performance to achieve revenue targets.
• Develop and execute pricing strategies, monitor market trends, and lead revenue‑generating initiatives across all hotel departments.
• Conduct property inspections, enforce regulatory and franchise compliance, and address concerns to uphold brand standards.

Qualifications

• Strong budgeting, forecasting, and financial reporting skills with the ability to analyze performance and identify improvement areas.
• A bachelor’s degree (B.A.), 3–5 years of relevant experience and/or training, or an equivalent combination of education and experience.
• Strong verbal and written communication skills, with the ability to lead meetings and present effectively to stakeholders at all levels.
• In‑depth knowledge of hotel operations, including preventative maintenance, housekeeping, F&B, and guest services.
• Must be able to leverage and be proficient in systems to streamline operations and reporting, such as Property Management Systems, Excel, Word, Outlook, and PowerPoint.

Compensation

Compensation: $85,000 per year