Regional Director of Clinical Education

Gentiva; Asheville (NC); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Medical, Dental, Vision Insurance

Generous Paid Time Off + 7 Paid Hollid

Wellness Programs (Telemedicine, etc.)

Education Support & Tuition Assistance

Company-paid Life & Long-Term Disabl

Job summary

The ideal candidate has an RN license, a nursing degree, and prior hospice management experience, with strong regulatory knowledge and the ability to communicate with remote and on-site teams. This is a full-time leadership role offering competitive benefits.

Qualifications

• RN license required; Bachelor’s in nursing preferred.
• Two years managerial experience, with at least 3 years in hospice.
• Familiarity with state and federal guidelines and regulations.

Responsibilities

• Support education on compliance, policies, and regulatory requirements for branches in SC and western NC.
• Lead quality initiatives and quality assurance activities across branches.
• Coordinate with regional and corporate staff and medical leaders regularly.
• Respond to external survey plans of correction and assist with incident resolution.
• Participate in organizational quality assessment and performance improvement activities.
• Perform other duties as assigned.

Skills

Regulatory knowledge

Confidential information handling

Independent work but team player

Clear communication with remote staff

Problem-solving

Multitasking and prioritization

Follow-up skills

Education

RN degree

Bachelor’s in Nursing preferred

Tools

Excel

PowerPoint

Electronic data systems

HomeCare-HomeBase (preferred)

Job description

Overview

The Regional Director of Clinical Education provides support and education on compliance, organizational policies and procedures and federal and state regulatory requirements to assigned branches through out South Carolina and western North Carolina . This position will also lead these branches through quality initiatives and quality assurance activities.

Essential Functions

• Assist with education and monitor adherence with internal and external survey plans of correction.
• Coordinate with the appropriate area, regional and corporate staff, including Medical Directors/Hospice Physicians, Clinical Managers, Executive Directors, Area Vice Presidents of Operations and Administrators on a regular basis.
• Lead initiatives to drive clinical excellence by conducting education on key performance topics.
• First responder to external complaint surveys. Assist with the proper handling and resolution of any complaints from patients, families, and the public.
• Participate in the organization quality assessment and performance improvement program activities.
• Perform other duties as assigned.

About You

Specialized Knowledge/Skills

• Familiarity with state and federal guidelines and regulations.
• Ability to work with confidential information.
• Well organized and confident to work independently, but is a team player.
• Ability to communicate clearly to remote field, mid-level, and executive staff.
• Exercise professional judgement and demonstrate good problem-resolution skills.
• Very comfortable working with multiple online and computer applications.
• Ability to balance multiple tasks and manage conflicting priorities.
• Strong follow-up skills.

Education/Experience

• RN degree required; bachelor’s degree in nursing preferred.
• Two years previous managerial experience, of which 3 years is in Hospice service industry, is preferred.
• Familiarity with state and federal guidelines and regulations.

License/Certification

• Valid driver’s license and automobile liability insurance coverage
• Unencumbered and active RN license in state of residence required if RN

Training/Equipment

• Intermediate Excel skills
• Basic PowerPoint skills
• Experience reviewing data in electronic systems
• Experience with HomeCare-HomeBase preferred

We Offer

Benefits For All Associates (Full-Time & Per Diem)

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits

• Medical, Dental, Vision Insurance
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Position Type: Full-Time

Company: Gentiva Hospice