Final-Mile Transportation Manager — Lead Delivery Operations

Ashley Furniture Industries, LLC; Smyrna (TN); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health, Dental, Vision, EAP

Paid Time Off

Employee Discount on home furnishings

Professional Development Opportunities

Tuition Assistance

401(k) and Profit Sharing

Life Insurance

Job summary

Ashley Furniture Industries, LLC is seeking a dynamic Transportation Manager to lead our delivery operations at our retail fulfillment center. You will oversee route optimization, carrier partnerships, delivery team management, and ensure every customer receives their furniture on time and with care.

The role emphasizes KPI tracking, budget oversight, safety compliance, and continuous improvement through cross-functional collaboration with warehousing and customer service.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field.
• 5+ years in logistics, transportation, or last-mile delivery operations.
• 3+ years of people management leading frontline ops teams.
• Strong understanding of route optimization, fleet management, and delivery logistics.
• Proven budget management experience and driving operational efficiency.
• Experience with TMS and routing software.
• Analytical skills with data-driven decision making.
• Strong communication and interpersonal skills.
• MS Office Suite proficiency.

Responsibilities

• Oversee daily final mile delivery operations, including route planning, scheduling, and dispatch.
• Manage delivery fleet operations; ensure maintenance, compliance, and efficient utilization.
• Monitor real-time delivery performance and address service disruptions.
• Coordinate with warehouse operations for seamless handoff from fulfillment to delivery.
• Implement and maintain SOPs for all final mile processes.
• Ensure compliance with DOT regulations, safety standards, and company policies.

Skills

Route optimization

Fleet management

Delivery logistics

Budget management

Data analysis

Communication

DOT regulations

Leadership

Education

Bachelor's degree in Supply Chain or related field

Tools

TMS

Routing software

Job description

Ashley Furniture Industries, LLC is seeking a dynamic Transportation Manager to lead our delivery operations at our retail fulfillment center. You will oversee route optimization, carrier partnerships, delivery team management, and ensure every customer receives their furniture on time and with care.

The role emphasizes KPI tracking, budget oversight, safety compliance, and continuous improvement through cross-functional collaboration with warehousing and customer service.