Regional Director, Ophthalmology & Optical Services

Acuity Eye Group; Santa Ana (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Acuity Eye Group in Santa Ana is seeking a Regional Director of Ophthalmology and Optical Services to lead multiple sites in the region, driving operational excellence and financial performance.

You will supervise clinic managers and optical staff, standardize procedures, and work with support teams to improve patient access, satisfaction, and revenue growth. Travel is required to cover the assigned region.

Qualifications

• Bachelor's degree required; Master's degree strongly preferred.
• 5+ years of multi-site operational leadership in healthcare or retail.
• Ophthalmology/optical industry experience preferred.
• Strong knowledge of clinical workflows and revenue cycles.

Responsibilities

• Oversee day-to-day operations across ophthalmology and optical sites within the region.
• Lead clinic managers, optical supervisors, and key site staff.
• Ensure compliant, patient-centered operations and optimal performance.
• Drive metrics for access, revenue, quality, sales, and engagement.
• Collaborate with physician leadership to align care delivery and provider standards.
• Develop and enforce SOPs across all sites.
• Analyze data to improve workflows and address underperformance.
• Coordinate with HR, Finance, Marketing, IT, and Revenue Cycle teams.
• Lead growth, access expansion, patient experience, and cost controls.
• Manage budgets, staffing plans, and inventory control.

Skills

Multi-site leadership

Healthcare operations

Revenue cycle

Strategic planning

Staff coaching

Education

Bachelor's degree

Master's in Healthcare Administration/Business

Job description

Job Details

Job Type: Full-time
Location: Santa Ana, CA

Position Summary

The Regional Director of Ophthalmology and Optical Services is responsible for the
operational leadership, strategic oversight, and performance optimization of multi-site
ophthalmology clinics and optical retail locations within an assigned geographic region.
This leader ensures clinical excellence, regulatory compliance, patient satisfaction, and
financial performance by supporting local site leaders, driving standardization, and
aligning operations with company-wide goals.

Key Responsibilities

• Oversee day-to-day operations across all ophthalmology and optical locations in the region.
• Lead, coach, and support clinic managers, optical supervisors, and key site staff.
• Ensure clinical and optical operations are efficient, compliant, and patient-centered.
• Drive performance metrics including patient access, revenue, quality, optical sales, and staff engagement.
• Partner with physician leadership to improve care delivery and promote provider alignment.
• Implement best practices and standard operating procedures across all sites.
• Analyze operational data to inform decisions, optimize workflows, and address underperformance.
• Collaborate with support functions (HR, Finance, Marketing, IT, Revenue Cycle) to ensure full operational support.
• Lead initiatives related to growth, access expansion, patient experience, and cost containment.
• Manage budgets, staffing plans, and inventory control for both clinical and optical operations.

Qualifications

• Bachelor's degree required; Master’s degree in Healthcare Administration,
• Business, or related field strongly preferred.
• 5+ years of multi-site operational leadership experience in healthcare or retail; ophthalmology or optical industry experience highly preferred.
• Strong understanding of clinical workflows, optical retail management, and revenue cycle processes.
• Proven ability to lead diverse teams and drive organizational change.
• Excellent communication, problem-solving, and strategic planning skills.
• Ability to travel regularly within the assigned region.

Salary Description

$165,000