Market Director of Operations

Behavioral Health Group - BHG; Raleigh (NC); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition reimbursement

Vacation time

Job summary

Behavioral Health Group (BHG) seeks a Regional Director to oversee a network of opioid treatment centers across North and South Carolina. The role emphasizes mentoring Program Directors, regulatory compliance, operational excellence, and growth initiatives.

Travel is required; this is a strategic yet hands-on leadership position focused on staff development, quality patient care, and building strong relationships with regulators and partners.

Qualifications

• 3+ years of multi-location operations leadership in addiction treatment or behavioral health.
• Bachelor's degree or higher.
• Strong P&L acumen and strategic mindset.
• Regulatory knowledge and compliance focus.
• Willingness to travel across NC/SC and beyond as needed.
• Excellent communication and relationship-building skills.
• Experience with admissions/revenue cycle is a plus.
• Knowledge of Opioid Maintenance Treatment and related trends.

Responsibilities

• Mentor Program Directors, set goals, monitor progress.
• Develop training programs and ensure regulatory compliance.
• Manage treatment center operations, staffing and financials.
• Drive growth, patient care quality and satisfaction.
• Monitor performance and address issues promptly.
• Ensure licensure and qualifications are maintained.
• Oversee hiring, termination and payroll processes.
• Coordinate regulatory relationships and outreach.

Skills

Staff mentoring

Regulatory compliance

Operational leadership

P&L management

Communication skills

Addiction treatment knowledge

Travel readiness

Strategic planning

Education

Bachelor's degree or higher

Tools

MS Office

Job description

Annual Salary Range: 110,000 - 130,000 depending on experience

BHG, a leading provider of opioid addiction treatment, offers OTP (Opioid Treatment Programs), OBOT (Office-Based Opioid Treatment), and IOP (Intensive Outpatient Programs). We seek a Regional Director to oversee operations across North and South Carolina, focusing on staff mentoring, compliance, and growth. Candidates should have multi‑location operational management experience, regulatory knowledge, and strong communication skills. The role involves travel and standard office work. We offer work‑life balance, growth opportunities, comprehensive benefits, and a supportive team dedicated to patient care.

Position Summary

The Regional Director oversees operations of a network of opiate treatment centers, supervising Program Directors. Responsibilities include professional development, training, operational efficiency, regulatory compliance, and growth initiatives.

Responsibilities

• Mentor Program Directors, establish goals, and monitor progress.
• Develop training programs and ensure compliance with regulations.
• Manage treatment center operations, staffing, and financials.
• Drive growth efforts, patient care quality, and customer satisfaction.
• Monitor treatment center performance and address issues promptly.
• Ensure team members meet qualifications and maintain licensure.
• Oversee hiring, termination, and payroll activities.
• Maintain regulatory compliance and positive relationships with authorities.
• Coordinate marketing and outreach efforts as requested.

Qualifications

• At least 3 years of multi‑location operations leadership experience within addiction treatment or behavioral health industry.
• Bachelor's degree or higher.
• Strategic and tactical mindset with strong P&L acumen.
• Proficient in operations, compliance, safety, accreditation, and care quality.
• Valid driver’s license and ability to travel as needed.
• High integrity, effective communication, problem‑solving skills.
• Experience in upfront admissions/revenue cycle preferred.
• Knowledgeable about drug abuse trends and Opioid Maintenance Treatment.
• Advanced computer skills and ability to establish positive relationships.

Physical Demands and Working Conditions

• Adequate speaking, hearing, and vision abilities.
• Travel by car and airplane to treatment centers and meetings.
• Prolonged sitting with occasional bending, stooping, and stretching.
• Variable workload with periodic high stress.
• Standard medical office conditions, patient interactions, and keyboarding.

Why BHG?

Work-Life Balance: Enjoy generous paid time off for vacation, holidays, and personal needs. Benefit from flexible schedules with early in/early out hours, no nights, and no Sundays, ensuring you have time for self-care and personal commitments. Manageable workload.

Investment in Your Growth: BHG prioritizes your development through role‑based training and advancement opportunities. Grow with us as we nurture your career path.

Comprehensive Benefits: Choose from three robust benefits programs, including health, life, vision, and dental insurance. Enjoy our tuition reimbursement program and competitive 401(k) match, along with medical, dental, vision care, life insurance, disability coverage, and vacation time.

Recognition and Rewards: Experience competitive pay, quarterly bonuses, and incentives for completing certifications or licenses.

Employee Perks: Access exclusive discounts on various services and entertainment options. Take advantage of our Employee Assistance Program and self‑care series.

At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others.

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.