Regional Dialysis Operations Leader

Concerto Renal Services; Houston (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Holiday pay

Disability insurance

401k match

Paid time off

Nectar discounts

EAP

Job summary

Concerto Renal Services is seeking a Regional Manager to oversee multiple dialysis locations, with accountability for staff supervision, regulatory compliance, and operational performance. The role reports to the Regional VP and emphasizes patient care quality, budgeting, and program growth across subacute dialysis facilities.

Responsibilities include staffing oversight, coaching and development, ensuring billing accuracy, maintaining strong customer relations, and adherence to CRS policies and

Responsibilities

• Accountability for cost efficient operations in facilities/programs
• Provides input into staffing and supply budgets including monitoring and adjustments due to census fluctuations
• Track compliance with financial goals related to hours and cost per treatment
• Assures timely and accurate billing procedures
• Identifies opportunities and develops plans for revenue enhancement and growth of services
• Interviewing, hiring and retention of appropriate staff to maintain proper staffing ratios
• Coaching, training and overseeing performance of direct report staff
• Provide continuing education opportunities as needs identified
• Conducts regular staff meetings to share information and concerns
• Maintain effective communication with COO and all CRS employees
• Promotes quality standards through KDOQ guidelines, ESRD, regulatory requirements and CRS standards
• Ensure timely and appropriate action to state survey recommendations
• Provides for and maintains patient, staff, and facility confidentiality
• Acts as patient advocate and supports customer relations and marketing efforts
• Facilitates collaborative relationships and promotes positive customer service
• Responds promptly to customer service issues with all stakeholders

Job description

Concerto Renal Services is seeking a Regional Manager to oversee multiple dialysis locations, with accountability for staff supervision, regulatory compliance, and operational performance. The role reports to the Regional VP and emphasizes patient care quality, budgeting, and program growth across subacute dialysis facilities.

Responsibilities include staffing oversight, coaching and development, ensuring billing accuracy, maintaining strong customer relations, and adherence to CRS policies and