Regional Development Coordinator

America's First Federal Credit Union; Ivanhoe (AL); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

America's First Federal Credit Union in Birmingham, Alabama is seeking a Membership Development Specialist to build and grow relationships with business partners, promote credit union products, and deliver financial education workshops.

You will enroll members, cross-sell services, protect member data, and report results to the Membership Development Manager. A 1–3 year background in similar roles plus strong communication and bilingual English/Spanish abilities are preferred.

Formación

• One year to three years of similar or related experience.
• Bilingual a plus (English/Spanish).
• Equivalent to a college degree (BS or BA in a relevant field).

Responsabilidades

• Build stronger relationships with current BPs through communication efforts, visits, enrollments financial education workshops, etc.
• Identify growth potential within existing and new BPs by evaluating membership penetration, developing a relationship with the main point of contact while identifying and evaluating additional needs.
• Attend chamber events, community, and trade show events to continue to initiate new BP relationships.
• Promote all products and services with cross-selling to meeting members' and BP's needs.
• Responsible for securing and safeguarding all membership information collected at BP enrollments.
• Report information to Membership Development Manager following BP visits and enrollments: results, feedback and needs.
• Keep accurate records of Benefit Partner information.
• Performs other job-related duties as assigned.

Conocimientos

Relationship building

Communication skills

Sales / cross-selling

Bilingual English/Spanish

Educación

Bachelor's degree or equivalent

Descripción del empleo

Corporate Downtown
Birmingham, AL 35203, USA

Description

Essential Functions & Responsibilities:

• Build stronger relationships with current BPs through communication efforts, visits, enrollments financial education workshops, etc.
• Identify growth potential within existing and new BPs by evaluating membership penetration, developing a relationship with the main point of contact while identifying and evaluating additional needs.
• Attend chamber events, community, and trade show events to continue to initiate new BP relationships.
• Promote all products and services with cross-selling to meeting members' and BP's needs.
• Responsible for securing and safeguarding all membership information collected at BP enrollments.
• Report information to Membership Development Manager following BP visits and enrollments: results, feedback and needs.
• Keep accurate records of Benefit Partner information.
• Performs other job-related duties as assigned.

Performance Measurements:

1. Increase BP and new member growth per year.
2. Work effectively with BP personnel and the Credit Union staff to build and maintain strong relationships.
3. Perform enrollments to increase product participation and reach corporate goals.
4. Attend community, chamber, and other networking events to increase awareness.
5. Conduct financial education workshops.

Knowledge and Skills:

Experience

One year to three years of similar or related experience. Experience with business accounts preferred. Bilingual a plus (English/Spanish)

Education

Equivalent to a college degree (BS or BA in a relevant field).

Interpersonal Skills

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills

Valid driver's license with ability to be insured by our insurance provider is required.

Strong communication skills including the ability to speak and present in front of diverse and large audiences. Relates well to others regardless of their background or personality. Portrays an image of confidence and professionalism through mannerisms, speech, attitude, and appearance. Excellent telephone skills and comfortable in making warm and cold calls and visits. Proper use of grammatical and written skills as well as technology.

Ability to assess the market, trends and member needs. Able to respond to unexpected questions or challenges while presenting. Must be service oriented. Makes realistic commitments and ensures they are met in a timely manner. Punctual in returning calls and responding to requests. Prepares specific plans, work activities, and accountabilities needed to achieve objectives and goals. Ability to make timely prudent decisions that are well researched.

Must be a self-starter with little need for supervision or outside motivation. Demonstrates enthusiasm, drive and ambition. Thinks and acts with minimum instruction or direction.

Physical Requirements

Moderate lifting required.

Must be able to travel and work non-regular hours (evenings and weekends).

Preferred

Enthusiastic

Shows intense and eager enjoyment and interest

Team Player

Works well as a member of a group

Dedicated

Devoted to a task or purpose with loyalty or integrity

Goal Completion

Inspired to perform well by the completion of tasks

Self-Starter

Inspired to perform without outside help

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer

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