Regional Design Center Director: Strategy, Revenue & CX

The Newport Group - Executive Recruiters; Phoenix (AZ); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading homebuilder firm in Phoenix is seeking a Regional Director of Design Center Operations to oversee design studio operations. This role includes strategic oversight, team leadership, and ensuring a seamless home selection process. The ideal candidate will have a Bachelor’s degree in a relevant field and 7-10+ years of experience in design center management. A focus on customer satisfaction and operational excellence is essential. Competitive compensation and opportunities for growth are offered.

Qualifications

• 7-10+ years of progressive leadership experience in design center management.
• Ability to manage vendor relationships and team performance.
• Strong analytical skills to interpret profitability reports.

Responsibilities

• Oversee daily operations of all design centers.
• Develop standardized workflows for efficiency.
• Drive customer satisfaction through exemplary service.

Skills

CRM systems proficiency

Microsoft Office Suite

Construction management software proficiency

Education

Bachelor’s degree in Interior Design

Bachelor’s degree in Business Administration

Bachelor’s degree in Construction Management

Job description

A leading homebuilder firm in Phoenix is seeking a Regional Director of Design Center Operations to oversee design studio operations. This role includes strategic oversight, team leadership, and ensuring a seamless home selection process. The ideal candidate will have a Bachelor’s degree in a relevant field and 7-10+ years of experience in design center management. A focus on customer satisfaction and operational excellence is essential. Competitive compensation and opportunities for growth are offered.