Regional Dental Back-Office Trainer & Development Lead

PDS Health; Cincinnati (OH); On-site; USD 61,000 - 91,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

Child Care Assistance

401K

Volunteer Time Off

Job summary

PDS Health is seeking a Regional Trainer to provide training and guidance to back office clinicians on patient care, laboratory, administrative, and compliance duties across the region.

You will develop expertise on regional dentist routines, back-office supplies, and dental equipment while educating staff and aiding in open-office preparations. A focus on the Perfect Patient Experience and ongoing staff development is required.

Qualifications

• High school diploma or equivalent.
• As mandated by applicable state (e.g. coronal polish, x-ray exposure, ultrasonic scaling for orthodontic procedures, pit and fissure sealant application, etc.).
• Associate degree and/or Bachelor’s degree.

Responsibilities

• Develop and demonstrate expertise as to the routines and preferences of the dentists in your region.
• Develop and demonstrate expertise as to back office supply requirements and efficiencies.
• Develop and demonstrate expertise of all dental equipment and ensure maintenance through education of staff.
• Train staff to keep patients focused on optimal treatment and promote the doctor’s qualities.
• Train new dental assistants and educate existing assistants on policies and procedures.
• Ensure all dental assistants know and follow their job descriptions.
• Schedule training workshops and coordinate with Training department on supply inventory.
• Provide evaluations to OMs, MOMs, Regionals and Training department on trainees.
• Develop and maintain relationships with vendors to keep training ahead of dental technology.
• Build relationships with dental assistant schools/programs to recruit staff.
• Assist in preparing new offices for opening in your region.
• Perform other duties as assigned.

Education

High school diploma or equivalent

Associate degree

Bachelor's degree

Job description

PDS Health is seeking a Regional Trainer to provide training and guidance to back office clinicians on patient care, laboratory, administrative, and compliance duties across the region.

You will develop expertise on regional dentist routines, back-office supplies, and dental equipment while educating staff and aiding in open-office preparations. A focus on the Perfect Patient Experience and ongoing staff development is required.