Regional Customer Service & Sales Lead — Flexible Schedule

Alpaca Audiology; Mountain Lakes (NJ); Sur place; USD 60 000 - 75 000; Plein temps

Résumé du poste

A healthcare service provider is seeking a dedicated Regional Customer Service/Sales Manager in Mountain Lakes, NJ. The successful candidate will manage sales and customer service objectives for the region, train and support advocates, and ensure performance standards are met. Qualifications include an associate's degree and experience in customer service and sales. The role demands strong leadership, analytical skills, and proficiency in Excel. Flexible work schedule is a must.

Qualifications

• Call center, customer service, sales, and supervisory experience.
• Proficiency with technology, especially computers and software applications.
• Ability to coach, train, and motivate employees and evaluate their performance.

Responsabilités

• Train regional advocates to effectively communicate with customers.
• Oversee and set sales targets for calls.
• Monitor and evaluate advocate performance, providing coaching when needed.

Connaissances

Sales goals driven

Analytical

Supportive

Proficient in Excel

Exceptional verbal communication skills

Problem solving

Leadership

Customer service skills

Formation

Associates degree or higher

Outils

Excel

Description du poste

A healthcare service provider is seeking a dedicated Regional Customer Service/Sales Manager in Mountain Lakes, NJ. The successful candidate will manage sales and customer service objectives for the region, train and support advocates, and ensure performance standards are met. Qualifications include an associate's degree and experience in customer service and sales. The role demands strong leadership, analytical skills, and proficiency in Excel. Flexible work schedule is a must.