Regional Correctional Health Ops Leader – VA

Armor Health; Virginia; On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Tuition Reimbursement

Pet Insurance

Job summary

Armor Health is seeking a Regional Manager for Virginia to provide strategic leadership across multiple correctional healthcare facilities. You will ensure policy and clinical standards are implemented, while driving quality improvement and risk mitigation.

The role reports to senior health services leadership and supervises site leadership teams, aiming to deliver compliant, patient-centered care and strong operational performance across sites.

Qualifications

• Leadership experience in correctional health settings.
• Strong understanding of NCCHC, ACA, and state regulatory frameworks.
• Proven ability to manage site operations and drive performance improvement.
• Excellent communication, problem-solving, and organizational skills.

Responsibilities

• Provide ongoing supervision, coaching, and performance oversight for HSAs and site leaders, ensuring they meet operational, clinical, and administrative expectations.
• Conduct structured leadership check-ins to review staffing, workflow challenges, team morale, and operational priorities.
• Mentor site leaders in budgeting, financial stewardship, personnel management, client relations, and leadership competencies.
• Support leaders through performance challenges by offering guidance, corrective strategies, and structured improvement plans.
• Address payroll discrepancies, timecard issues, and staffing gaps in collaboration with HR, payroll, and scheduling teams.
• Monitor overtime usage, vacancy rates, and scheduling compliance to ensure staffing stability and cost control.
• Facilitate weekly regional calls to align priorities, share updates, and reinforce expectations.
• Lead monthly performance review meetings to evaluate site progress, discuss trends, and set improvement goals.
• Promote inclusive, respectful team dynamics and facilitate conflict resolution when interpersonal or operational issues arise.
• Provide counseling, coaching, and disciplinary actions when necessary, ensuring documentation and HR alignment.
• Oversee readiness for NCCHC, ACA, DOH, and client audits by ensuring documentation, processes, and staff knowledge meet required standards.
• Conduct mock surveys to identify gaps and prepare staff for formal inspections.
• Ensure all required logs, reports, and compliance documents are maintained accurately and consistently.
• Serve as the primary regional contact during audits, inspections, and client reviews.
• Ensure timely submission of required reports and follow-up documentation after audits.
• Monitor completion of annual competencies, mandatory training, licensure renewals, and continuing education requirements.
• Collaborate with training teams to ensure onboarding and annual training programs meet organizational and regulatory expectations.
• Provide leadership development coaching to HSAs and emerging leaders.
• Reinforce expectations for documentation quality, clinical workflows, and operational standards through ongoing education.

Skills

Leadership

Regulatory compliance

Operations management

Budgeting

Staff development

Communication

Job description

Armor Health is seeking a Regional Manager for Virginia to provide strategic leadership across multiple correctional healthcare facilities. You will ensure policy and clinical standards are implemented, while driving quality improvement and risk mitigation.

The role reports to senior health services leadership and supervises site leadership teams, aiming to deliver compliant, patient-centered care and strong operational performance across sites.