Regional Coordinator

JFSA Cleveland

Pepper Pike (OH)

On-site

USD 47,000 - 58,000

Full time

14 days+
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Benefits offered by this job

403(b) retirement plan with match
Health insurance
Paid time off
Mileage reimbursement
Loan forgiveness
Referral program
403(b)
Public Service Loan Forgiveness
Employee Referral Program
Office space, laptop and cell phone
Paid holidays and sick time

Job summary

Jewish Family Service Association of Cleveland seeks a Regional Coordinator to manage client services and daily operations in the assigned region. The role supervises Site Managers and Direct Support Professionals and ensures safe, high-quality care with regulatory compliance.

The position emphasizes leadership, staff development, and effective ISP guidance, supporting programs for individuals with intellectual/developmental disabilities and their families.

Qualifications

  • Prefer a Bachelor’s Degree in Education, Social Services, Business Administration, or related field.
  • Will consider a high school diploma or equivalent with relevant management experience.
  • 3-5 years of experience in Intellectual Disabilities or related social services field.
  • At least 1 year of management experience.

Responsibilities

  • Oversee Site Managers and Direct Support Professionals.
  • Assure consistent delivery of high-quality care related to health and safety.
  • Manage fiscal and regulatory compliance.
  • Coordinate client programming.
  • Complete client assessments and review responses to services.
  • Train the team on ISP implementation and provide leadership.

Skills

Leadership
Planning & organizing
Team management
Staff development
Interpersonal skills
Communication

Education

Bachelor's degree in Education
Bachelor's degree in Social Services or Business Administration

Tools

Microsoft Office Suite

Job description

Regional Coordinator

Jewish Family Service Association of Cleveland


29125 Chagrin Blvd, Pepper Pike, OH 44122


Pay


  • From $52,500 a year


Benefits


  • Mileage reimbursement

  • Loan forgiveness

  • Referral program

  • 403(b) matching

  • 403(b)

  • Health insurance

  • Paid time off


Full job description

Are you a seasoned House Manager looking for career advancement?


Under the leadership of the Director of Residential Services, the Regional Coordinator is responsible for both client-related services and the day-to-day operations of the caseload in the assigned region.


Key responsibilities:



  • Oversight of Site Managers and Direct Support Professionals.

  • Assuring the consistent delivery of high-quality care related to person-served health and safety.

  • Fiscal and regulatory compliance.

  • Client programming.

  • Completing client assessments, gathering baseline data, reviewing client responses to services, and assisting in changing services as necessary.

  • Training the team on the client’s Individual Service Plan (ISP) and providing leadership and support to regional staff around the proper implementation of the ISP.


Benefits:



  • 403(b) retirement savings plan with match

  • Medical, dental, supplemental life, and vision insurance

  • Company-paid life insurance

  • Flexible spending account

  • Health savings account with employer contributions

  • Paid time off

  • Paid holidays and sick time

  • Office space, laptop and cell phone

  • Public Service Loan Forgiveness

  • Mileage reimbursement

  • Employee Assistance Program

  • Employee Referral Program


Come join our team and make a difference in the lives of others!


Education:



  • Prefer a Bachelor’s Degree in Education, Social Services, Business Administration, or a related field of study with relevant experience.

  • Will consider a high school diploma or equivalent with relevant experience in management in the field of Intellectual/Developmental Disabilities.


Experience:



  • 3-5 years of experience in Intellectual Disabilities or related social services field.

  • At least 1 year of management experience.


Licenses/Certifications:



  • Maintain both a valid Ohio Drivers License and a driving record that meets state regulations and JFSA’s insurance company standards.

  • Must have a reliable personal automobile available daily.

  • Maintain personal auto liability insurance at the level that JFSA’s requires for the Direct Support Provider job.

  • Complies with all essential training requirements and Annual Training, (e.g., CPR, First Aid, Delegated Nursing, CPI).

  • Clear background check.

  • Valid Ohio Counselor or Social Work License is a plus.

  • American Sign Language is a plus.


Key Strengths Required:



  • Knowledge and understanding of Residential Services.

  • Planning and organizational skills.

  • Leadership ability in a team environment.

  • Teaching, developing, and training staff.

  • Verbal and written communication.

  • Interpersonal skills to effectively communicate with department staff, clients, and other JFSA personnel.

  • Conflict management and problem-solving.

  • Ability to relate to families of clients.

  • Computer skills, including the ability to proficiently use Microsoft Office Suite.

  • Motivation and ability to take initiative.


Jewish Family Service Association of Cleveland is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, ethnic group, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.


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