Regional Collections Manager

Superior Auto Inc; Celina (OH); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Paid training

No Sundays or late-night retail hours

Paid vacation

Paid holidays

Sick days

Personal days

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Job summary

Superior Auto and SAC Finance seeks a Regional Collections Manager to oversee a wide network of dealerships across Eastern Ohio. You will travel regularly to coach General Managers and Account Representatives, driving improved collections performance and customer engagement.

Automotive experience is not required. The role offers a company vehicle, paid training, comprehensive benefits, and growth across multiple locations with increasing scope and responsibility.

Qualifications

• Leadership experience in managing teams or departments.
• Experience in collections, consumer finance, banking, credit, or related fields.
• Proven ability to coach and improve performance across locations.

Responsibilities

• Manage collections performance across an assigned territory of dealerships.
• Travel to dealerships regularly to coach General Managers and Account Representatives.
• Work directly with customers while supporting collections efforts of dealership teams.
• Provide hands-on collections training for Account Representatives with General Managers.
• Coach teams on customer conversations, payment arrangements, follow-up, documentation, and account management.
• Guide payment plan and repossession recommendations using sound business judgment.
• Develop action plans for off-track locations and follow up until performance improves.
• Reinforce company policies, compliance expectations, and accountability across territory.

Skills

Leadership experience

Coaching

Performance management

Team leadership

Collections experience

Travel readiness

Communication

Organization

Account management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regional Collections Manager

306 - Regional Account Ma BELLEFONTAINE, OH, US

Salary: $50,000.00 Annually

Regional Collections Manager

Job Description

Regional Account Manager / Collections Leader

Superior Auto and SAC Finance

Salary:$50,000 annually, plus a monthly incentive opportunity of up to $640

Additional support:Company vehicle and fuel provided for territory travel

Are you ready to grow from leading one team to influencing several locations?Superior Auto and SAC Finance are looking for a Regional Collections Manager to strengthen collections performance across a territory of dealerships in Eastern Ohio. This is an excellent next step for a collections supervisor, branch manager, customer service manager, assistant district manager, or strong location leader who is ready for broader responsibility.

What You Will Do

• Manage collections performance across an assigned territory of dealerships.
• Travel to dealerships regularly to coach General Managers and Account Representatives.
• Work directly with customers while supporting the collection efforts of dealership teams.
• Provide most of the hands‑on collections training for Account Representatives while partnering with General Managers to reinforce expectations.
• Coach teams on customer conversations, payment arrangements, follow-up, documentation, and account management.
• Guide payment plan and repossession recommendations using sound business judgment and consistent practices.
• Develop action plans for locations that are off track and follow up until performance improves.
• Reinforce company policies, compliance expectations, and accountability throughout the territory.

What We Are Looking For

• At least three years of successful leadership, coaching, or performance management experience.
• Experience in collections, consumer finance, banking, credit, customer service, automotive, rent‑to‑own, wireless, retail operations, or a similar results‑driven business.
• Experience leading a team, branch, department, or location, with the readiness to expand your influence across several locations.
• The confidence to coach managers, address performance gaps directly, and build credibility without relying on formal authority.
• A record of improving measurable results while maintaining strong customer relationships.
• Comfort reading reports, identifying trends, setting priorities, and turning information into clear next steps.
• Strong communication, organization, follow‑through, and accountability.
• The ability to travel throughout the Eastern Ohio territory and complete occasional overnight travel during training.

What We Offer

• Company vehicle and fuel provided for territory travel.
• Paid training to learn our business, portfolio, systems, and field operations.
• No Sundays or late‑night retail hours.
• Paid vacation, holidays, birthday, sick, and personal days.
• Medical, dental, and vision insurance.
• 401(k) with company match.

Automotive experience is not required.