Regional Coding Operations Manager WFH

HCA Healthcare, Inc.; Port Saint Lucie (FL); Remote; USD 95,000 - 135,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

Job summary

HCA Healthcare, Inc. seeks a Regional Coding Operations Manager to guide the strategy and oversee coding workflows across Physician Services Coding Operations. The role emphasizes education, process optimization, and alignment with division leadership to meet customer needs.

The RCOM collaborates with the CCU and practice divisions, driving improvements and ensuring high-quality coding. Travel within the division and daily on-site practice engagement are expected.

Qualifications

• Bachelor’s Degree preferred.
• Must be CCS, CCS-P, RHIT, RHIA credential through AHIMA or CPC/CPC-H/CRC credential through AAPCs.
• Experience with Cerner and eClinicalWorks (eCW) is strongly preferred.
• Minimum 7 years professional fee coding and revenue cycle operations experience.
• Minimum 5 years health care management/leadership experience.

Responsibilities

• Provide coding and documentation improvement education to Providers.
• Assist in reviewing progress against business case expectations and operational metrics.
• Lead practice implementation and acquisition activities and projects.
• Coordinate with division leadership to ensure accurate coding processes.
• Promote Coding Operations as a service organization and maintain customer focus.
• Serve as liaison between CCU, practice management, and division leadership.
• Drive innovation, knowledge sharing and best practice identification.

Skills

Leadership

Communication

Strategic thinking

Relationship management

Mentoring/education

Education

Bachelor’s Degree preferred

CCS or CPC or RHIT/RHIA or CPC-H/CRC credential

Tools

Cerner

eClinicalWorks (eCW)

Job description

Do you have the career opportunities you want with your current employer? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! The Regional Coding Operations Manager is responsible for assisting in the development and evolution of the overall strategy for Physician Services Coding Operations. The RCOM is responsible for oversight of all CSG coding operational processes and workflow, including but not limited to, practice acquisitions, provider clinical documentation improvement, practice coding processes, and division relationship management as applicable.

The RCOM assists the Regional Coding Operations Director with the oversight and implementation of Coding Operations operational planning, service commitment, budgets, workflow processes and internal controls. As the RCOM, this person serves as a key promoter of Coding Operations and is responsible for setting the tone of Coding Operations as a service organization, continuously seeking to understand, meet, and exceed customer expectations and needs.

***This role supports HCA East Florida Division so candidates must live near Fort Lauderdale are or being willing to relocate. Travel within division is required.***

Job Summary

• Provides coding and documentation improvement education to Providers.
• Assists the Director Coding Operations Division Support in reviewing progress against business case expectations and operational metrics to ensure that financial and operational risks are properly managed.
• Works with the division operations team and CCU team on practice implementation/acquisition activities and projects.
• Leads key communication efforts with practice staff, providers, and Division Leadership.
• Provides direction and guidance to the practice management and Division Leadership teams to ensure accurate and efficient coding processes.
• Physician Services Coding Operations works with Central Coding Unit (CCU) to identify and resolve issues.
• Works collaboratively with each practice and division leadership team to ensure customer satisfaction and efficient coding work processes.
• Assists the coding process in serving as a liaison between the CCU team and practice management, including the providers and division leadership while building and maintaining strategic working relationships with the practice and division leadership (working through specific issues, committee meetings, monthly updates, etc.).
• Assumes a lead role for innovation, knowledge sharing and leading best practice identification.
• Manages coding education for practice management and practice/division staff.
• Contributes to the development of strategic direction for Coding Operations.
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”.
• Must be willing to be present within physician practices daily to include minimal overnight travel.

EDUCATION:

• Bachelor’s Degree preferred.
• Must be a Certified Coding Specialist (CCS), Certified Coding Specialist - Physician (CCS-P), RHIT (Registered Health Information Technician), RHIA (Registered Health Information Administrator) through AHIMA (American Health Information Management Association) or AAPCs (American Academy of Professional Coders) Certified Professional Coder (CPC®) credential or Certified Professional Coder - Hospital (CPC-H®) or Certified Risk Adjustment Coder (CRC)

EXPERIENCE:

• Experience with Cerner and eClinicalWorks (eCW) is strongly preferred.
• Minimum 7 years professional fee coding and revenue cycle operations experience strongly preferred.
• Minimum 5 years health care management/leadership experience required.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Physician Services Group is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcares commitment to the care and improvement of human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."
- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.