Regional Coding Operations Manager WFH

HCA Healthcare; Port Saint Lucie (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) Match

Tuition assistance

Comprehensive benefits

Job summary

HCA Healthcare East Florida Division seeks a Regional Coding Operations Manager to lead strategy and execution for Physician Services Coding Operations. This role oversees coding processes, CDI initiatives, and practice acquisitions, aligning with division leadership to deliver high-quality outcomes.

The role requires strong healthcare leadership, coding operation expertise, and relevant certifications; proximity to Fort Lauderdale or relocation is required with travel within the division.

Qualifications

• Bachelor’s degree preferred for leadership roles.
• Minimum 5 years health care management/leadership experience.
• Experience with Cerner and eClinicalWorks (eCW) is strongly preferred.
• Minimum 7 years professional fee coding and revenue cycle operations experience.

Responsibilities

• Provides coding and documentation improvement education to Providers.
• Oversees coding operations processes, workflow, and internal controls.
• Leads communication with practice staff, providers, and leadership.
• Partners with CCU to identify and resolve issues and drive best practices.
• Promotes Coding Operations as a service organization and drives strategic direction.

Education

Bachelor’s Degree preferred

Job description

The Regional Coding Operations Manager is responsible for assisting in the development and evolution of the overall strategy for Physician Services Coding Operations. The RCOM oversees all CSG coding operational processes and workflow, including practice acquisitions, provider clinical documentation improvement, practice coding processes, and division relationship management as applicable.

The RCOM assists the Regional Coding Operations Director with the oversight and implementation of Coding Operations operational planning, service commitment, budgets, workflow processes, and internal controls. As the RCOM, this person serves as a key promoter of Coding Operations and sets the tone of Coding Operations as a service organization, continuously seeking to understand, meet, and exceed customer expectations and needs.

This role supports HCA East Florida Division; candidates must live near Fort Lauderdale or be willing to relocate. Travel within the division is required.

Job Summary

• Provides coding and documentation improvement education to Providers.
• Assists the Director Coding Operations Division Support in reviewing progress against business case expectations and operational metrics to ensure that financial and operational risks are properly managed.
• Works with the division operations team and CCU team on practice implementation/acquisition activities and projects.
• Leads key communication efforts with practice staff, providers, and Division Leadership.
• Provides direction and guidance to the practice management and Division Leadership teams to ensure accurate and efficient coding processes.
• Physician Services Coding Operations works with Central Coding Unit (CCU) to identify and resolve issues.
• Works collaboratively with each practice and division leadership team to ensure customer satisfaction and efficient coding work processes.
• Assists the coding process in serving as a liaison between the CCU team and practice management, including the providers and division leadership while building and maintaining strategic working relationships with the practice and division leadership (working through specific issues, committee meetings, monthly updates, etc.).
• Assumes a lead role for innovation, knowledge sharing and leading best practice identification.
• Manages coding education for practice management and practice/division staff.
• Contributes to the development of strategic direction for Coding Operations.
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”.
• Must be willing to be present within physician practices daily to include minimal overnight travel.

Education

• Bachelor’s Degree preferred.
• Must be a Certified Coding Specialist (CCS), Certified Coding Specialist – Physician (CCS-P), RHIT (Registered Health Information Technician), RHIA (Registered Health Information Administrator) through AHIMA (American Health Information Management Association) or AAPC’s Certified Professional Coder (CPC®) credential, Certified Professional Coder – Hospital (CPC-H®), or Certified Risk Adjustment Coder (CRC).

Experience

• Experience with Cerner and eClinicalWorks (eCW) is strongly preferred.
• Minimum 7 years professional fee coding and revenue cycle operations experience strongly preferred.
• Minimum 5 years health care management/leadership experience required.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.