Regional Clinic Manager

ReforMedicine s.c.; Eau Claire (WI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

PTO and holidays

401(k) retirement plan with employer 


Free primary care for you and your</n>

Discounted labs and vaccines

Profit sharing

Employee assistance program (EAP)

Professional development opportunities

Collaborative, patient-focused work环境

Job summary

ReforMedicine s.c. is seeking a Regional Clinic Manager to oversee day-to-day operations across multiple clinic locations in western Wisconsin. This hands-on leadership role focuses on building high-performing teams, improving patient access and flow, and ensuring efficient operations across sites.

You will report to the Director of Clinic Operations and partner with clinic leadership, providers, and staff to deliver operational excellence and an exceptional patient experience.

Qualifications

• 5+ years of progressive ambulatory clinic or practice management experience, preferably multi-site.
• Proven supervision experience of front-office and clinical support teams.
• Strong ability to manage complex patient scheduling and access in hybrid membership or direct-pay environments.
• Excellent leadership, coaching, organizational, problem-solving, and communication skills.
• Willingness to travel regularly among western Wisconsin clinic locations.
• Bachelor’s degree in healthcare administration, business, nursing, or related field; equivalent experience considered.
• Proficiency with EMR/practice management systems (NextGen Office experience is a plus).

Responsibilities

• Oversee day-to-day operations across multiple clinic locations, ensuring efficient workflows, consistent standards, and exceptional patient experiences.
• Lead, coach, and support clinic teams and supervisors, fostering accountability, collaboration, and high performance.
• Oversee patient scheduling, provider schedules, and staffing coordination to ensure appropriate coverage and efficient patient access.
• Support staff training, development, and performance management to maintain consistent service and operational standards.
• Identify and resolve operational challenges, improve patient flow, and promote consistency across clinic locations.
• Monitor staffing levels, labor costs, and operational resources, partnering with the Director of Clinic Operations to support efficient and financially responsible clinic operations.
• Partner closely with the Director of Clinic Operations, providers, and clinical leadership to support effective clinic operations and continuous improvement.

Skills

Ambulatory clinic management

Front-office supervision

Clinical support supervision

Patient scheduling management

Leadership

Communication

Problem-solving

Organizational skills

EMR systems

Education

Bachelor’s degree in healthcare administration, business, nursing, or related field

Tools

NextGen Office

Job description

Description

About ReforMedicine

At ReforMedicine, we believe healthcare should be simple, accessible, and centered around the patient. As an independent healthcare organization serving communities across western Wisconsin, we're taking a different approach to traditional healthcare through transparent pricing, direct-pay services, and employer-sponsored primary care. Our services include family medicine, medical weight loss, and preventive care, with an emphasis on personalized service, timely access, and meaningful patient relationships. We're committed to removing unnecessary complexity from healthcare and making quality care more accessible and affordable for the communities we serve.

About the Opportunity

We are seeking an experienced Regional Clinic Manager to oversee day-to-day operations across multiple clinic locations in western Wisconsin. This is a hands-on leadership role for someone who thrives on building high-performing teams, improving patient access and flow, and ensuring consistent, efficient operations across locations.

Reporting to the Director of Clinic Operations, this individual will work closely with clinic leadership, providers, and staff to support operational excellence and deliver an exceptional patient experience.

What You’ll Do

• Oversee day-to-day operations across multiple clinic locations, ensuring efficient workflows, consistent standards, and exceptional patient experiences.
• Lead, coach, and support clinic teams and supervisors, fostering accountability, collaboration, and high performance.
• Oversee patient scheduling, provider schedules, and staffing coordination to ensure appropriate coverage and efficient patient access.
• Support staff training, development, and performance management to maintain consistent service and operational standards.
• Identify and resolve operational challenges, improve patient flow, and promote consistency across clinic locations.
• Monitor staffing levels, labor costs, and operational resources, partnering with the Director of Clinic Operations to support efficient and financially responsible clinic operations.
• Partner closely with the Director of Clinic Operations, providers, and clinical leadership to support effective clinic operations and continuous improvement.

Requirements

Who We’re Looking For

• Minimum 5 years of progressive experience in ambulatory clinic or practice management, preferably multi-site primary care.
• Proven success supervising both front-office and clinical support teams, including experience leading supervisors or leads.
• Strong ability to manage complex patient scheduling and access in hybrid membership or direct-pay environments.
• Excellent leadership, coaching, organizational, problem-solving, and communication skills.
• Willingness and ability to travel regularly among western Wisconsin clinic locations.
• Bachelor's degree in healthcare administration, business, nursing, or related field preferred; equivalent experience considered.
• Proficiency with EMR/practice management systems (NextGen Office experience is a plus).

Preferred Qualifications

• Experience in direct primary care (DPC), direct-pay, employer-sponsored, or transparent-pricing models.
• Clinical background (RN, medical assistant, or similar).
• Prior multi-site leadership that integrated front desk and clinical support functions.

What We Offer

• Paid time off (PTO) and paid holidays.
• 401(k) retirement plan with employer match.
• Free primary care appointments for you, your spouse, and children, plus discounted labs, vaccines, prescriptions, supplies, and medical weight loss programs.
• Profit sharing and employee referral programs.
• Employee assistance program (EAP) and professional development opportunities.
• A collaborative, patient-focused work environment where your leadership makes a meaningful difference.