Regional Client Services Lead: Community Impact

Catholic Charities Of La; Los Angeles (CA); On-site; USD 49,000 - 58,000; Full time

Benefits offered by this job

Life Insurance

Retirement Plan

FSA

HSA

Vacation days

Sick time

Disability Insurance

Public Service Loan Forgiveness

Cell phones for field work

Job summary

Catholic Charities of Los Angeles, Inc. invites applications for a Client Services Regional Coordinator in Los Angeles, CA.

This hands-on leadership role supports three Community Center Coordinators and ensures compassionate, effective services for clients in the San Gabriel Valley. The position oversees emergency food, rental and utility assistance, case management, referrals, advocacy, and other emergency services while coordinating with satellite offices and building partnerships in the

Qualifications

• Bachelor’s degree in a related field.
• Three to five years of supervisor experience.
• State, County, City program contract administration.
• Assistance with policies and procedures.
• Basic accounting and budget preparation.

Responsibilities

• Supervises, directs, trains, assigns, and evaluates work of assigned personnel and volunteers.
• Decides how to allocate funds used to provide financial assistance to clients in need of emergency food, shelter, clothing, rental assistance, transportation, medical and special needs.
• Assists regional Director plan and implement new methods of service delivery consistent with the Agency’s mission statement.
• Provides direct case management services to clients.
• Provides information, referrals and advocacy for clients whose needs are not met here.
• Administers and organizes various programs. Coordinates services and functions between satellite offices.
• Monitors daily expenditures for financial assistance. Reviews and approves department’s financial transactions.
• Provides consultation to staff and other Agency or community representatives.
• Helps plan and implement staff development programs to improve the quality and effectiveness of services.
• Maintains, promotes, and develops office procedures.
• Displays sensitivity to the client population’s cultural and socioeconomic characteristics.
• Performs related duties as required.

Skills

Supervisory experience

Budgeting

Policy administration

Client service

Education

Bachelor’s degree in a related field

Job description

Catholic Charities of Los Angeles, Inc. invites applications for a Client Services Regional Coordinator in Los Angeles, CA.

This hands-on leadership role supports three Community Center Coordinators and ensures compassionate, effective services for clients in the San Gabriel Valley. The position oversees emergency food, rental and utility assistance, case management, referrals, advocacy, and other emergency services while coordinating with satellite offices and building partnerships in the