Regional Client Insights & Performance Lead

Cartier; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Wellness reimbursement

Paid time off

Job summary

Cartier is seeking a Senior Analyst to lead client data projects, providing actionable insights and overseeing CRM performance. Based in Coral Gables, FL, the role involves close collaboration with boutique teams and HQ for data-driven client strategies. Candidates should possess strong analytical and communication skills with at least 7 years of experience in client data and CRM roles.

The position offers a comprehensive benefits program, including medical, dental, and vision coverage, along with a wellness reimbursement benefit and opportunities for community engagement.

Qualifications

• 7+ years of experience in client data, CRM, analytics, clienteling performance, or commercial data-strategy roles.
• Proven experience in translating complex data into actionable insights for retail and commercial teams.

Responsibilities

• Lead client data projects and daily activities as the subject matter expert.
• Transform client data into actionable intelligence for boutique execution.
• Own the quality and integrity of the regional client database.
• Leverage CRM tools and platforms to improve performance metrics.
• Deliver actionable client intelligence to support acquisition and retention.

Skills

CRM platforms (Looker, Booster, Salesforce)

Excel

Power BI

Data visualization

Analytical skills

Communication skills

Education

Bachelor’s degree in Business, Marketing, Analytics or related field

Master’s degree

Tools

Salesforce

Power BI

Tableau

Job description

Cartier is seeking a Senior Analyst to lead client data projects, providing actionable insights and overseeing CRM performance. Based in Coral Gables, FL, the role involves close collaboration with boutique teams and HQ for data-driven client strategies. Candidates should possess strong analytical and communication skills with at least 7 years of experience in client data and CRM roles.

The position offers a comprehensive benefits program, including medical, dental, and vision coverage, along with a wellness reimbursement benefit and opportunities for community engagement.