Regional Channel Manager - East

Glia; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Stock options

Competitive salary

Professional development support

Tools and equipment provided

Team events and company-wide actions

Job summary

Glia is hiring a Regional Channel Manager to recruit, enable, and manage channel partners across the East territory. This remote role focuses on educating partners about Glia's Banking AI solutions, training, and driving revenue through co-sell and resell opportunities.

You will cultivate relationships, train partners, and lead recruitment efforts while aligning with GTM motions and marketing initiatives to expand Glia's partner network.

Qualifications

• 3+ years in channel management and/or technology sales.
• Proven methodology to prospect and build a pipeline.
• Experience driving sales across channel, engineering, marketing and field.
• Proven track record of over-performance against quota and pipeline goals.

Responsibilities

• Become the go-to Glia expert for channel partners in your territory.
• Present Glia company presentation and product demonstrations to channel partners.
• Recruit and onboard new channel partners with training and demos.
• Build strong relationships with partners to uncover and drive new business opportunities.
• Oversee the sales funnel to move opportunities through the cycle.
• Collaborate with marketing on partner recruitment webinars and brand awareness.
• Contribute to GTM motions.

Skills

Channel management

Technology sales

Pipeline development

Quota management

Tools

Salesforce

PRM platforms

Job description

Better Banking Interactions, Deeper Community Impact

In 2011, growth consultants Dan Michaeli and Justin DiPietro observed a Fortune 50 retailer's exceptional in-person customer service and asked themselves a key question: "How can we replicate that standout service experience online?" Their inquiry sparked the creation of Glia, a company dedicated to reshaping how financial institutions interact with their customers and members. Fifteen years later, Glia is the industry leader in banking AI. What started as a passion for customer service technology has grown into a commitment to bettering the communities our clients serve. Beyond innovative technology, Glia prioritizes its teams in the US and Europe, fostering a culture of dedication, open communication, and strong values, including DEI, to support their AI service vision.

Industry-leading expertise. Extraordinary curiosity. Uncommonly great partnership. If this sounds like you, you belong with Glia.

Regional Channel Manager - East

Employment Type

Full time

Location Type

Remote

Department

Alliances & Channels

About Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.

Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com .

The Role

Glia’s Regional Channel Managers are tasked with recruiting, enabling, and managing channel partners in their assigned territories.

As a Regional Channel Manager, you’ll manage existing channel partners as well as recruit and onboard new ones to drive channel sales in your designated territory. You will become a subject matter expert on Glia and all our products, leveraging your expertise to educate, train and capture mindshare with channel partners.

This is a East-focused territory role (East of the Mississippi). Candidates based in the Western U.S. will not be considered.

What you’ll do

Becoming a go-to Glia expert for channel partners in your territory.

Presenting the Glia company presentation and product demonstration to channel partners.

Recruiting and onboarding new channel partners by providing product training and solution demonstrations.

Building strong relationships with channel partners to uncover and drive new business opportunities.

Overseeing the sales funnel to ensure that all opportunities move forward through the sales cycle.

Working closely with marketing to build partner recruitment webinars and increase Glia brand awareness amongst the partner community.

Being an integral part of GTM motions.

Requirements

3+ years experience in channel management and/or technology sales.

Proven methodology to prospect and build a pipeline.

Experience driving the sales process across internal and external teams (channel, engineering, marketing, field).

Proven track record of sustained over performance against sales quota and pipeline goals.

Nice to Have

Background in CCaaS, contact center, or customer experience technology. Much of Glia's partner ecosystem lives in this space.

Familiarity with financial technology, banking, or credit union software.

Experience in a partner-led or channel sales motion, including supporting reps through co-sell or resell deals.

Experience with CRM-based pipeline management and partner tooling (e.g., Salesforce, PRM platforms).

Stock options and competitive salary

Professional development support, including trainings, courses, conferences, and books

Access to the latest tools and equipment you’ll need

Sports compensation and reimbursement for therapy and counseling sessions

Team events, including annual employee awards, internal hackathons, and events ranging from cooking activities to the Glia Olympic Games

A diverse, international team representing 25 countries

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

Core Values

Set the Pace With Glia

Don't just keep pace. Set it. Our PACE values reflect the Glianeers who continuously propel us forward.

Proactive

Think ahead, act now. We anticipate needs and take ownership to drive results.

Adaptable

Embrace change as fuel for growth. We pivot quickly and stay resilient.

Curious

Master our craft and relentlessly seek new knowledge. We ask "why" to understand "what."

Deliver high-quality work with urgency and impact. We build it, we run it, we own it.

Hear From Glianeers

Our People Make the Difference

"My favorite thing about Glia is the difference that we're making in people's lives. We're positively impacting employees of financial organizations with reduced stress, better service, and an opportunity to focus on giving back and educating.”

Benefits That Power The Best

Glia employees go above and beyond, so we’ve created benefits packages that do the same.

Top-Rated Company Culture

Referral Bonus

Team & Company-Wide Events

Workforce Across 10 Countries

*Additional benefits available specific to location—ask our Talent Team during your interview process.

Glia