Regional Channel Manager - CCaaS/UCaaS Growth (Remote)

BroadVoice, Inc.; California (MO); On-site; USD 110,000 - 170,000; Full time

Job summary

Broadvoice is seeking a tenured, relationship-first Channel Manager to grow our partner ecosystem across a regional territory in Southern California. You already have a network of CX partners, TSDs, VARs, MSPs, and independent agents, and a track record turning those relationships into revenue.

This high-autonomy, regional-first role lets you own your territory, build strategic plans with top partners, coach others to do the same, and act as the connective tissue between Broadvoice and the

Qualifications

• 5-7+ years in a channel sales or partner management role within the CCaaS/UCaaS ecosystem.
• Active relationships with TSDs, VARs, MSPs, and independent agents in your region.
• Proven success selling and/or enabling partners to sell into midmarket accounts.
• Experience with Salesforce CRM for pipeline management, forecasting, and activity tracking.

Responsibilities

• Leverage existing partner network to source and close new pipeline.
• Recruit, onboard, and activate new strategic CX partners, TSDs, VARs, MSPs, and independent agents and build relationships with TSD leadership to grow mindshare and deal flow.
• Develop joint business plans with top partners covering revenue targets, enablement milestones, and co-sell activities.
• Identify partners best positioned to penetrate midmarket accounts and invest your time accordingly.
• Educate and train partners on Broadvoice and GoContact solutions, competitive positioning, and the midmarket sales motion.
• Attend sales calls with partners, conduct negotiations during the sales cycle, and assist in closing opportunities with end-users.
• Host and facilitate partner events, webinars, and field days to drive engagement and pipeline.
• Differentiate Broadvoice from the competition through consistent communication and continuously updated selling tools.
• Partner cross-functionally with Sales, Marketing, Product, and Operations to align on territory strategy and partner needs.
• Deliver accurate forecasts, pipeline updates, and QBR-ready reporting to leadership.
• Represent Broadvoice at industry events, trade shows (2-3 annually), and partner meetings.
• Surface partner and market feedback to inform product roadmap and go-to-market strategy.

Skills

Channel sales

Partner management

Sales forecasting

Salesforce CRM

Relationship building

Communication skills

Midmarket sales

CCaaS/UCaaS

Travel readiness

Partner networks

Tools

Salesforce CRM

Job description

Broadvoice is seeking a tenured, relationship-first Channel Manager to grow our partner ecosystem across a regional territory in Southern California. You already have a network of CX partners, TSDs, VARs, MSPs, and independent agents, and a track record turning those relationships into revenue.

This high-autonomy, regional-first role lets you own your territory, build strategic plans with top partners, coach others to do the same, and act as the connective tissue between Broadvoice and the