Regional Channel Manager

Charter Communications; Coppell (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Charter Communications, trading as Spectrum, seeks a Regional Channel Manager in the United States to lead indirect sales growth through channel agents and resellers. You will recruit, train, and support partners, drive onboarding, and ensure alignment with local sales objectives across the market.

The role requires strong channel sales and management experience, with the ability to collaborate with marketing and sales teams to optimize programs and performance.

Qualifications

• Bachelor's degree in marketing or business field or equivalent experience.
• Minimum 6 years of sales accounts experience.
• Minimum 3 years of channel sales experience.
• Minimum 3 years of management experience.
• Proficiency in Salesforce and CRM tools.
• Strong English language skills.
• Valid driver's license and driving record.

Responsibilities

• Recruit, train and support indirect sales agents and resellers in the territory.
• Develop recruitment strategies for channel agents and resellers within the territory.
• Organize and maintain event playbooks and collateral for recruitment activities.
• Ensure onboarding and training of channel partners with materials.
• Provide sales support for new business opportunities and assist agents during the sales process.
• Coordinate product presentations, demonstrations and proposals for channel agents.
• Monitor channel partner programs, productivity tools and online services.
• Prepare forecasts and analyze variances to optimize sales strategy.

Skills

Sales leadership

Channel sales

Negotiation

Communication

CRM/Salesforce

Strategic thinking

Time management

Team collaboration

Problem solving

Business acumen

Education

Bachelor's degree in marketing or business field or equivalent experience

Tools

Salesforce

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Seeking a new challenge in business development? Join Spectrum Business as a Regional Channel Manager, where you'll drive channel growth by recruiting, training and supporting indirect sales agents in your assigned market. Through strategic engagement and hands-on collaboration, you'll help expand our business-focused partnerships and ensure local sales objectives are met. Your expertise will directly impact the success of our partners and strengthen Spectrum Business' presence in the communities we serve.

How You'll Make an Impact

• Develop and implement recruitment strategies for channel agents and resellers within your territory
• Organize and maintain event playbooks and collateral supplies to streamline recruitment activities
• Ensure seamless onboarding and training of channel partners with comprehensive communication materials
• Provide targeted sales support for new business opportunities and assist agents throughout the sales process
• Guide agents on effective solutions for new products, services and promotions to maximize sales outcomes
• Oversee timely and accurate processing of agent orders and preparation of quotes and proposals
• Manage channel partner programs, productivity tools and online services to enhance performance
• Coordinate product presentations, demonstrations and proposals for channel agents
• Review and approve project ROI submissions, ensuring compliance with Spectrum Business guidelines
• Monitor CRM queues and dashboards for channel performance, maintaining a hiring funnel as needed
• Prepare monthly rolling forecasts and analyze variances with management to optimize sales strategy
• Collaborate with Spectrum Business' marketing teams to shape channel identity and leverage public speaking opportunities

Working Conditions

• Office environment
• Travel as needed

What You'll Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in marketing or business-related field or equivalent experience

Experience

• 6+ years of sales accounts experience
• 3+ years of channel sales experience
• 3+ years of management experience

Skills

• Ability to read, write, speak and understand English
• Proven ability to sell business communications solutions to large clients
• Valid driver's license, satisfactory driving record and auto insurance
• Ability to find creative solutions for complex problems
• Ability to maintain confidentiality
• Effective prioritization and organization skills
• Proficiency in personal computer and software applications such as Salesforce
• Strategic negotiating skills
• Strong problem-solving and critical thinking abilities
• Skilled written and oral communication with all management levels
• Business acumen and understanding of broadband and telecommunication business practices
• Ability to work independently and collaboratively
• Ability to manage multiple projects simultaneously
• Contract negotiation experience

Preferred Qualifications

Skills

• Extensive knowledge of channel sales and multi-tier reseller business models

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A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.