Regional Campus Operations Director

Jubilee Academies; San Antonio (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Jubilee Academies in San Antonio, TX seeks a Regional Campus Operations Director to lead operational health, financial sustainability, and family experience across campuses. You will oversee lifecycle activities from recruitment to daily attendance and long-term retention, guiding district teams and ensuring compliance with state standards.

The role requires 5+ years in school operations, strong leadership, and bilingual communication.

Qualifications

• Bachelor's degree in Business Administration, Education Leadership, or related field.
• 5+ years in school operations or region-level management in Texas charter schools.
• Advanced knowledge of Texas SIS platforms (Ascender) and PEIMS reporting.
• Proven track record of leading multiple sites and district-wide strategy.
• Bilingual English/Spanish preferred to serve Jubilees diverse demographic.

Responsibilities

• Provide operational leadership and strategic oversight for all Jubilee campuses.
• Directly supervise APOs/DOCs, front office staff, and registrars.
• Lead District Recruitment & Enrollment Team and Attendance Coordinator.
• Drive data-driven KPIs for Enrollment, ADA, and customer service.
• Standardize front office protocols and conduct campus visits for efficiency.
• Oversee onboarding to achieve 100% seat occupancy by snapshot date.
• Ensure TEDS/PEIMS compliance and accurate reporting.
• Develop Family Engagement systems and Jubilee experiences.
• Respond to complex parent concerns as regional point of contact.

Skills

Leadership & team management

Data-driven decisions

Bilingual English/Spanish

Communication

Education

Bachelor's degree in Business Administration or Education Leadership

Master's degree preferred

Tools

Ascender SIS

PEIMS reporting

Job description

Position Title: Regional Campus Operations Director

Position Type: Salaried/ Annualized/ Exempt

Position Hours: Full-time extended workdays, occasional Saturdays, and frequent travel

Length of Term/Employment: 223 workdays / At-will

Reports to: Chief of Staff

Location: San Antonio, Texas (District Office) with regular travel to assigned campuses in San Antonio

Performance Goals

• ADA (Average Daily Attendance): Maintaining a regional average of 96% or higher.
• Enrollment: Achieving 100% of budgeted enrollment targets by "Snapshot Date."
• Customer Service: Achieving high scores on annual Parent Satisfaction Surveys.
• Compliance: Zero significant findings on annual TEA attendance or enrollment audits within the region.

Position Mission

The Regional Campus Operations Director is a senior leadership role responsible for the operational health, financial sustainability, and family experience of all Jubilee Academy campuses. This role moves beyond tactical support to strategic oversight, directly managing the region-level teams responsible for the "lifecycle of a student"from initial recruitment and enrollment to daily attendance and long-term family retention.

Requirements & Qualifications

• Education: Bachelors Degree in Business Administration, Education Leadership, or a related field (Masters preferred).
• Experience: 5+ years of experience in school operations or region-level management, specifically within a Texas Charter School environment.
• Technical Proficiency: Advanced knowledge of Texas-specific SIS platforms (e.g. Ascender) and PEIMS reporting.
• Leadership: Proven track record of managing multiple sites and leading teams of middle managers.
• Communication: Bilingual (English/Spanish) is highly preferred to serve Jubilees diverse demographic.

Key Responsibilities

• Operational Leadership & Management
• Campus Level: Directly supervise and evaluate Assistant Principals of Operations (APOs) or Deans of Culture (DOCs), campus front office, and campus registrars.
• District Level: Directly manage the District Recruitment & Enrollment Team and the Attendance Coordinator.
• Conduct weekly 1:1 check-ins and performance evaluations based on data-driven KPIs (Enrollment, ADA, and Customer Service scores).
• Standardize high-quality front office protocols to ensure every visitor, parent, and student experiences a professional and welcoming environment.
• Conduct regular "campus walks" to audit operational efficiency,
• Recruitment & Enrollment Strategy
• Lead the District Recruitment & Enrollment Team to develop and execute aggressive multi-channel student recruitment campaigns.
• Oversee the registration, and "onboarding" process for new families to ensure 100% seat occupancy by the Texas state snapshot date.
• Analyze regional demographic data and market trends to advise the executive team on growth and expansion opportunities.
• Attendance & ADA Optimization
• Direct the District Attendance Coordinator in the auditing and monitoring of Average Daily Attendance (ADA) across all campuses.
• Design and implement a district-wide Attendance Intervention Framework to combat chronic absenteeism and maximize state funding.
• Ensure absolute compliance with the Texas Education Data Standards (TEDS) and PEIMS reporting requirements.
• Family Engagement & "The Jubilee Experience"
• Create and mandate a standardized Family Engagement System that includes parent academies, volunteer programs, and feedback loops.
• Oversee the "Front Office Excellence" initiative, ensuring every campus provides concierge-level customer service to families.
• Serve as the final regional-level point of contact for complex parent concerns and community relations.

Working Conditions

Mental/Physical Demands/Environmental Factors

• Maintain emotional composure and professionalism under stress
• Frequent standing, movement, and event participation
• Occasional lifting and handling of school materials or equipment
• Extended hours during peak seasons or events may be required

Other Requirements

• Adhere to Jubilee staff dress code and policies
• Maintain professional working relationships across campus and district
• Stay current with developments in education and CCMR practices
• Submit required reports and documentation in a timely manner
• This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job.

Charter & Community Responsibilities

• Convey the charters mission to the public and encourage support in accomplishing the mission.
• Illustrate understanding of Charter and community needs and begin activities to meet those needs.
• Demonstrate use of productive and efficient skills to raise community and parent involvement.
• Actively participate in student recruitment efforts.

Charter Atmosphere

• Encourage a constructive, thoughtful climate for learning.
• Promote fairness of students and staff from all cultural backgrounds.
• Communicate with students and staff in an effective manner that promotes and sustains the Jubilee culture.

Supervisory Responsibilities

• Maintains regular leadership team meetings with direct reports.
• Promotes continuous improvement among the administrative and other professional staff, identifies individual strengths and areas for improvement, and works with the executive director to establish high expectations for staff performance.