Regional Business Office Manager

Opco-Skilled-Management-; San Antonio (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Opco-Skilled-Management- seeks a Regional Business Office Consultant to oversee a group of skilled nursing facilities in the Dallas–Fort Worth area. You will lead business office staff, ensure timely billing and collections across Medicare, Medicaid, and private pay, and drive compliant processes.

The ideal candidate has 5+ years in senior business-office leadership within long-term care, with multi-location experience and proficiency in Point Click Care.

Qualifications

• Minimum 5 years experience managing a skilled nursing facility business office.
• Experience managing multiple locations preferred.
• Extensive billing and collections including Medicare, Medicaid, Insurance, Private Pay.
• Knowledge of Iowa Medicaid Pending, Recertification, and Authorization.
• Experience with Point Click Care.
• Knowledge of Resident Trust Fund processes.
• Experience training staff in person and remotely.
• Long Term Care Billing experience required.

Responsibilities

• Provide oversight and guidance for a group of skilled nursing facilities.
• Advise designated Business Office Managers.
• Monitor billing and collection efforts.
• Audit and train for business office policies and procedures.
• Communicate collection protocols for at-risk accounts.
• Escalate at-risk items with Administrator and Regional Director of Operations.
• Collaborate with Administrator and Regional DO for involvement, improvement, and support.
• Assist with managed care billing and processes.
• Ensure timely and accurate billing and payments.
• Monitor compliance of internal controls.
• Knowledge of Resident Trust Fund processes.
• Train and educate staff in person and remotely.

Skills

Accounts Receivable Experience

Guide and mentor Biller Managers

Billing and collections oversight

Auditing and training

Collection protocols

Escalation communications

Medicaid Pending knowledge

Managed Care billing

Internal Controls compliance

Resident Trust Fund knowledge

Point Click Care

Staff training (in person & remote)

Long Term Care Billing experience

Job description

Job Summary

The Regional Business Office Consultant will provide oversight and support for a group of skilled nursing facilities in the Dallas to Fort Worth, TX area. The qualified candidates must have a minimum of 5 years experience managing a skilled nursing facility business office, preferably managing multiple locations; extensive experience in billing and collections including Medicare, Medicaid, Insurance, Private Pay, and Medicaid Pending within long term care.

Job Requirements

• Accounts Receivable Experience

• Consult and guide designated Business Office Managers

• Monitor billing and collection efforts

• Audit and training provided for all Business office policy and procedures

• Communicate and use collection protocols for any at risk accounts

• Communicate and escape at risk items with Administrator and Regional Director of Operations

• Knowledge of Iowa Medicaid Pending, Recertification, and Authorization

• Participate, provide guidance, analyze system compliance, conduct AR Reviews and provide education

• Collaborate with Administrator and Regional DO for involvement, improvement, and support

• Experience with Managed Care billing and processes

• Ensure timely and accurate billing and payments are being received by designated timelines

• Monitor for compliance of Internal Controls

• Knowledge of Resident Trust Fund processes

• Previous experience training and educating all levels of staff in person and remotely

• Long Term Care Billing experience is required for consideration.

• Knowledge of Point Click Care

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