Regional Branch Leader: Multi-Branch Ops & Growth

World Finance; Rock Hill (SC); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Vacation time

Job summary

World Finance is seeking an Overstaff Branch Manager to provide onsite leadership and operational support across multiple branches in the Rock Hill area. You will guide branch teams, drive customer service excellence, and ensure compliance with company policies to meet performance goals.

The role requires strong communication, motivational leadership, and a strategic mindset to grow branch operations and support customers with loans and tax services.

Qualifications

• Demonstrated ability to lead and coach teams.
• Strong customer service mindset with a results focus.
• Excellent verbal and written communication skills.

Responsibilities

• Provide onsite management coverage and leadership across multiple branches.
• Facilitate excellent customer service and set examples in each branch.
• Lead, mentor, and develop branch staff for smooth daily operations.
• Address customer needs and pair with suitable loan products and tax services.
• Drive branch growth by promoting World Finance offerings to support customers.
• Collaborate with and support branch teams to leverage strengths.
• Ensure compliance with company policies and operational standards.
• Build community relationships and identify growth opportunities.
• Foster a positive team environment with accountability and continuous improvement.

Skills

Leadership

Customer service

Communication

Team motivation

Strategic thinking

Job description

World Finance is seeking an Overstaff Branch Manager to provide onsite leadership and operational support across multiple branches in the Rock Hill area. You will guide branch teams, drive customer service excellence, and ensure compliance with company policies to meet performance goals.

The role requires strong communication, motivational leadership, and a strategic mindset to grow branch operations and support customers with loans and tax services.