Regional Branch Leader: Growth & Service Excellence

WAC-WI World Finance Corporation of Wisconsin; West Allis (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid holidays

Vacation days

Job summary

World Finance is seeking an Overstaff Branch Manager to provide onsite leadership and operational oversight across multiple branches in the assigned region. You will mentor branch teams, deliver exceptional service, promote products, and ensure compliance while driving growth in the communities we serve.

This role requires strong communication, proven leadership, and a willingness to travel between branches as needed. We offer comprehensive benefits and a supportive, growth-oriented culture.

Qualifications

• Minimum 3+ years of leadership/management experience in a customer-facing environment.
• Strong interpersonal and communication skills with the ability to motivate teams.
• Proven track record of delivering high-quality customer service and meeting performance goals.

Responsibilities

• Provide onsite management coverage and operational leadership across multiple branches as assigned.
• Facilitate excellent customer service and set the standard in each branch.
• Lead, mentor, and develop branch staff to ensure smooth daily operations and alignment with company goals.
• Address customer needs by connecting them with the right loan products and tax services as appropriate.
• Drive branch growth by promoting World Finance products and services to support customers’ financial success.
• Collaborate with and empower branch teams; ensure compliance with company policies and standards.
• Build relationships within communities served and identify growth opportunities.

Skills

Leadership

Communication

Customer service

Job description

World Finance is seeking an Overstaff Branch Manager to provide onsite leadership and operational oversight across multiple branches in the assigned region. You will mentor branch teams, deliver exceptional service, promote products, and ensure compliance while driving growth in the communities we serve.

This role requires strong communication, proven leadership, and a willingness to travel between branches as needed. We offer comprehensive benefits and a supportive, growth-oriented culture.