Regional Branch Leader - Grow & Lead Teams

World Finance; Mount Juliet (TN); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision, and life保险

Paid holidays

Vacation time

401(k) with company match

Volunteer hours

Internal advancement opportunities

Job summary

World Finance seeks an Overstaff Branch Manager to provide onsite leadership and operational support across multiple branches in the United States. You will lead by example, coach branch teams, and ensure exceptional service while maintaining compliance and hitting performance goals.

You will travel between branches, promote loan products and tax services, and collaborate with local teams to grow the business.

Qualifications

• Proven ability to lead, coach, and motivate team members to achieve results.
• Strong customer service skills and the ability to make customers and teams feel valued.
• Excellent communication and interpersonal skills.
• Team-oriented mindset and willingness to lead through change.

Responsibilities

• Provide onsite management coverage and operational leadership across multiple branches as assigned.
• Facilitate excellent customer service, setting the example in every branch you support.
• Lead, mentor, and develop branch team members to ensure smooth daily operations and alignment with company goals.
• Address customer needs holistically—from pairing them with loan products to assisting with tax services.
• Drive branch growth by promoting World Finance products and services that support customers’ financial success.
• Maintain compliance with company policies and ensure adherence to operational standards.
• Build strong relationships within the communities served and identify opportunities to grow the business.
• Foster a positive team environment that encourages engagement, accountability, and continuous improvement.
• Travel between branches and to assigned locations as required by the coverage area.

Skills

Leadership

Coaching

Motivation

Customer service

Communication

Interpersonal skills

Teamwork

Management experience

Job description

World Finance seeks an Overstaff Branch Manager to provide onsite leadership and operational support across multiple branches in the United States. You will lead by example, coach branch teams, and ensure exceptional service while maintaining compliance and hitting performance goals.

You will travel between branches, promote loan products and tax services, and collaborate with local teams to grow the business.