Regional Applications Development Engineer

KLA; United States; On-site; USD 102,000 - 173,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Employee stock purchase plan

Job summary

KLA's SensArray division seeks a technically skilled professional to provide on-site and remote support for semiconductor process customers, focusing on etch, deposition, lithography, wafer handling and automation. Travel up to 40% is required to support evaluations and demonstrations.

You will develop methodologies, analyze tool data, and contribute to product roadmap, ensuring customer satisfaction and revenue growth through technical engagement.

Qualifications

• Master's level degree with 3+ years related experience; Bachelor's with 5+ years
• Technical background in Chemical Engineering, Materials Science, Electrical/Mechanical Engineering, Physics or related field
• Strong understanding of semiconductor processing technologies (CVD/ALD/PVD)
• Familiarity with Process and Metrology concepts
• Travel up to 40% (domestic/international)
• Experience in Semiconductor Metrology
• Hands-on AI Experience in building agents/skills

Responsibilities

• Provide technical support for SensArray products at customer sites and remote engagements.
• Develop application methodologies for etch, deposition, lithography, wafer handling, Factory Automation, Advanced Packaging.
• Analyze process and equipment performance data and present recommendations to customers.
• Maintain high uptime of SensArray metrology tools through technical debugging and support.
• Interface with Engineering, SW, FW, Operations and Manufacturing to deliver a customer-first experience.

Skills

Semiconductor process knowledge

Customer-focused

Strong communication

Cross-functional collaboration

Presentation skills

AI experience

Education

Master's degree in a technical field

Bachelor's degree in a technical field

Tools

Metrology tools

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The SensArray division is the world leading provider of in situ processing measurement and control solutions for the semiconductor industry. The company provides measurement and control solutions to both semiconductor fabs and mask shops to ensure that yields are consistently high thus enabling cost-effective manufacturing SensArray business unit is dedicate to support customer R&D phase as well as HVM with in-situ thermal process control. SensArray business unit enable APC (Automated Process Control) to improve process optimization and yield improvement.

Job Description/Preferred Qualifications

Not a Software Application Position. Up to 40% in travel (Domestic/International)

Success Metrics:
Customer adoption and utilization of SensArray products.
Successful execution of evaluations and demonstrations.
Technical contribution to product roadmap and application development
Customer satisfaction and issue-resolution effectiveness.
Revenue growth supported through technical engagement.

Technical Responsibility

• Strong working knowledge of customer use cases for Semiconductor Fabrication
• Understand and resolve customer pain points inside the fabs
• Provide technical support for SensArray products at customer sites and remote engagements.
• Develop application methodologies for etch, deposition, lithography, wafer handling, Factory Automation, Advanced Packaging
• Analyze process and equipment performance data and present recommendations to customers
• Maintain high uptime of SensArray metrology Tools through technical debug and support

Customer Engagement

• Support customer-facing activities including: Product demonstrations, Evaluation planning and execution & Technical troubleshooting and issue resolution

Cross-Functional Collaboration

• Interface with Engineering, Advanced Development, SW, FW, Ops, Manufacturing to provide customer-first experience

Content Development

• Develop and maintain customer presentations and product overview materials & Application notes and technical documentation
• Develop and publish white papers, publications, Product Spec sheets

Preferred Qualifications

• 3+ Years of Semiconductor Process Experience or inside a Semiconductor Fab
• 3+ years in Semiconductor Capital Equipment industry or inside a Semiconductor Fab
• Understanding of Semiconductor Manufacturing process: Etch, CVD/PVD/ALD, CMP, or lithography
• Familiarity with Process and Metrology concepts
• Travel (International/Domestic) up to 40%, with rare possibility of last minute travel to support customer emergency
• Hands-on Experience with AI - Building agents/Skills
• 1 to 3 years of experience in Program Management
• Experience in Advanced Packaging
• Experience in Semiconductor Metrology

Soft Skills

• High Ownership & responsiveness
• Customer-focused mindset with high responsiveness
• Ability to operate in global, cross-cultural environments
• Ability to convey complex technical material to simple, easy to understand bite sized information
• Good Presentation skills - Both verbal and written
• Team Player
• Strong communication and interpersonal skills

Minimum Qualifications

• Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years
• Degree must be in a technical background in Chemical Engineering, Material Science, Electrical Engineering, Mechanical Engineering, Physics or related technical discipline.
• Strong understanding of semiconductor processing technologies, including one or more of: CVD/ALD/PVD
• Plasma etch
• Thermal processing
• Wafer handling and automation
• Advanced packaging

Base Pay Range: $102,000.00 - $173,400.00 Annually

Primary Location: USA-TX-Austin-KLA

Rewards

• KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purc