REGIONAL ACCOUNTS MANAGER DFW (70979)

Priority Management; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Basic Life Insurance

Long Term Disability

Voluntary Life Insurance

Short Term Disability

Tuition Reimbursement

Paid Time Off

Job summary

Priority Management in Dallas, TX is seeking a Regional Account Manager. This role involves coordinating with skilled nursing facilities, insurance companies, and managing account balances. Key responsibilities include billing oversight, procedure compliance, and fostering relationships with contacts.

The ideal candidate will have over 2 years of long-term care experience, a bachelor’s degree in accounting or equivalent experience, and exceptional communication and leadership skills.

Qualifications

• 2+ years Long Term Care Experience Required.
• Bachelor’s in Accounting OR 3+ years’ SNF RAM experience (preferred).
• 2-5 years of experience in long term care Business Office environment required.

Responsibilities

• Coordinate with skilled nursing facilities and insurance companies.
• Oversee billing, collections, and customer service.
• Ensure compliance on policy and procedures.

Skills

Long Term Care Experience

Communication Skills

Leadership Skills

Organization Skills

Education

Bachelor’s in Accounting or equivalent experience

Tools

Microsoft Excel

Microsoft Word

Job description

Job Details

Location: BRIDGEPOINTE FINANCIAL SERVICES - DALLAS, TX 75219 | Shift: Day

Position Summary

The Regional Account Manager will be responsible for coordinating with skilled nursing facilities, insurance companies, and responsible parties to resolve account balances. The most essential duties are aging review, billing, collections, trust fund management, policy and procedure compliance, and customer service. This position will interface with a wide range of internal and external contacts and will foster relationships with billing team and peers. The Regional Account Manager will oversee a region of approximately 8-10 buildings and requires frequent travel between facilities to ensure constant contact within the designated region.

Job Responsibilities & Duties

• Work with Business Office Managers to ensure compliance on policy and procedure;
• Communicate with VP of Revenue Cycle to ensure status of facilities and projects remain consistently updated;
• Oversee facility processes and procedures, ensuring documentation remains up-to-date and is reviewed at least annually for efficiency;
• Coordinate and assist with facility BOM with timely and accurate billing of Private Pay, VA, Medicaid and Hospice claims;
• Routine oversight and auditing of critical processes such as cash deposits and posting, Medicaid pending and application processes, census entry, ancillary posting and triple check;
• Communicate to BOMs & Administrators areas of concern or areas of improvement and writing and delivering coaching discussions and performance improvement plans as necessary;
• Complete review of documentation and perform end of month close processes while reporting on all revenue adjustments within the month;
• Initiate account adjustments as identified, and ensure compliance on resident demographics and payer set up by auditing hard financial files and AR system;
• Ensure Resident Trust Fund compliance and work to complete zero deficiency audits;
• Experience in long-term care, with ability to demonstrate strong leadership, communication and management skills.

Benefits Include

• Medical
• Dental
• Vision
• Basic Company Paid Life insurance
• Long Term Disability
• Voluntary Life Insurance for the Employee, Employee Spouse and Employee Children
• Short Term Disability, Cancer, Critical Illness, Accidental and Universal Life
• Employee Referral Bonus Potential Program
• Daily Pay
• Tuition Reimbursement
• Paid Time Off

Job Qualifications

• 2+ years Long Term Care Experience Required
• Bachelor’s in Accounting OR 3+ years’ SNF RAM experience (preferred)
• 2-5 years of experience in long term care Business Office environment required

Specific Requirements

• Must possess the ability to plan, organize & complete daily, weekly and monthly requirements as calendared in a fast paced environment;
• Must be able to comprehend complex insurance and reimbursement information;
• Must possess the ability to make independent decisions when circumstances warrant such action;
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public;
• Demonstrated experience with Microsoft Excel, Microsoft Word, and the ability to learn new software programs quickly;
• Excellent verbal, written, and organization skills;
• Extensive knowledge of local, state, and federal nursing facility guidelines as they pertain to billing, collections, and fiduciary management;
• Ability to comply with Company and departmental policies and procedures.

Equal Opportunity Statement

Priority Management Group, LLC is an Equal Opportunity Employer that does not discriminate on the basis of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable Federal, State or Local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.