Regional Account Manager (Inside Sales)

DeKalb Health; Romeoville (IL); Hybrid; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with match

Profit sharing

PTO

9 paid holidays

Job summary

Magid Glove and Safety is seeking a Regional Account Manager to drive profitable sales growth within an assigned territory and manage an average $4-5M revenue portfolio.

You will build strong client relationships, upsell solutions, and partner with internal teams to resolve issues, while meeting KPIs and maintaining CRM records. This role is based in Romeoville with a Monday–Thursday in-office schedule and remote Fridays.

Qualifications

• 1+ years of experience in account management, inside sales, or customer relationship roles (B2B sales experience preferred).
• Bachelor's degree preferred.
• Strong communication and interpersonal skills with a focus on building lasting relationships.
• Proficient in using CRM software and other sales tools.
• Excellent organizational and time-management skills.
• Microsoft Office skills: Word, Power Point, Outlook and Excel

Responsibilities

• Build and maintain strong, long-lasting relationships with assigned accounts.
• Serve as the primary point of contact for customers, ensuring their needs are met and exceeded.
• Identify opportunities to upsell and cross-sell products and services that align with customer needs.
• Develop strategies to increase revenue and drive year-over-year growth within assigned accounts.
• Proactively engage with customers to understand their evolving needs and ensure satisfaction.
• Meet and exceed KPIs related to customer interactions, call time and value-added activities.

Skills

Relationship building

Account management

B2B sales

Education

Bachelor's degree preferred

Tools

CRM software

Job description

• Location ROMEOVILLE, IL, 60446,United States
• Base Pay $22.48 - $30.41 / Hour
• Job Category Inside Sales, Sales
• Employee Type Sales
• Manage Others No

Description

What Matters at Magid? YOU do!

"The number one key to growth is having good people and that’s what has driven us at every stage of the game."- Greg Cohen, CEO

At Magid, we’re not just passionate about safety, we’re passionate about people. As an industry leader, we’ve built an innovative and collaborative environment where diversity is celebrated, ideas are valued, and personal and professional growth never stops.

Are you a driven relationship-builder that thrives on helping customers and growing their business? Do you have a passion for turning customer needs into lasting partnerships? If you're looking for a career where your impact is recognized, your growth is supported and your success is celebrated, Magid is the place for you!

Join us as a Regional Account Manager and become a key part of our mission to keep workplaces safe and efficient. In this role, you will drive profitable sales growth within an assigned territory and will manage an average portfolio of $4-5M revenue. This role is built for a self-motivated strategic relationship builder that thrives on delivering solutions that impact worker's safety.

Account Management:

• Build and maintain strong, long-lasting relationships with assigned accounts.
• Serve as the primary point of contact for customers, ensuring their needs are met and exceeded.

Account Growth:

• Identify opportunities to upsell and cross-sell products and services that align with customer needs.
• Develop strategies to increase revenue and drive year-over-year growth within assigned accounts.

Customer Retention:

• Proactively engage with customers to understand their evolving needs and ensure satisfaction.
• Implement strategies to retain high-value customers and reduce churn.

Problem Solving:

• Act as a trusted advisor to customers by providing tailored solutions to address their challenges.
• Collaborate with internal teams to resolve customer issues promptly and effectively.

New Account Integration:

• Manage accounts transferred from the Business Development team and build strong relationships with these new customers.
• Create and execute plans to nurture and grow new accounts.

Performance Metrics:

• Meet and exceed KPIs related to customer interactions, call time and value-added activities.
• Maintain accurate records of customer interactions and account activities in the CRM system.

Schedule

Monday through Thursday in office and Friday remotely. Magid is headquartered in Romeoville (IL). The preferred hours for this role are 7:30/8:00am to 4:00pm/4:30pm.

Requirements

• 1+ years of experience in account management, inside sales, or customer relationship roles (B2B sales experience preferred)
• Bachelor's degree preferred
• Strong communication and interpersonal skills with a focus on building lasting relationships
• Ability to identify customer needs and recommend appropriate solutions
• Results-oriented with a track record of achieving and exceeding goals
• Proficient in using CRM software and other sales tools
• Excellent organizational and time-management skills
• Microsoft Office skills: Word, Power Point, Outlook and Excel

Magid offers a variety of benefits to our team members including:

• Health, dental, vision, life and disability insurance
• 401k retirement plan with company match
• Company provided Profit Sharing
• Participation in Magid Paid Time Off (PTO) Policy
• 9 Paid Holidays

Summary

Magid Glove and Safety is a leading manufacturer and distributor of safety products and head-to-toe personal protective equipment (PPE). Over the last 80 years, Magid has developed numerous innovative products that have revolutionized the safety industry, and we have played a significant role in enhancing safety standards worldwide.

Magid is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The salary range for this position is $22.48 to $ 30.41 per hour plus quarterly bonus. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training, geographic location, additional qualifications such as licensure or certifications, market factors, and responsibilities.