Regional Account Manager

American Bankers Insurance Company of Florida; United States; Remote; USD 82,000 - 137,000; Full time

Job summary

Assurant seeks a Regional Account Manager to drive growth, innovation, and client success as a strategic advisor across Illinois, Indiana, Michigan and Minnesota. You will analyze trends, tailor programs, and collaborate with clients and internal teams to optimize execution and uncover opportunities.

This remote role requires strong sales, relationship-building, and analytical skills, with up to 75% travel and frequent cross-functional communication to shape program strategies and outcomes.

Qualifications

• Bachelor's degree or equivalent experience required.
• 3+ years experience in retail, wireless, or customer-facing environments with strong sales, client service and account development.
• Proven presentation and relationship-building skills; ability to influence stakeholders.

Responsibilities

• Drive performance for assigned programs by maintaining relationships with client leadership.
• Conduct program training at multiple levels (corporate, division, region, district, site).
• Circulate performance and compliance reports to track goals.
• Consult with client management to achieve or exceed program goals.
• Develop and enhance client relationships across field levels (regional, district, store).
• Communicate program results and marketing plans to client and Assurant management.
• Summarize activities for ROI and track related performance.
• Serve as primary contact between Assurant and client for the assigned areas.
• Assist in promotions and contests for programs.
• Ensure travel budget adherence and control expenses.
• Conduct competitive analyses and reports; occasional mystery shopping.
• Identify and help resolve client service quality issues with the assigned Assurant Account Executive.

Skills

Presentation skills

Relationship-building

Analytical thinking

Sales & account development

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Why Join Assurant as a Regional Account Manager?

At Assurant, the Regional Account Manager plays a pivotal role in driving growth, innovation, and client success. This position goes beyond traditional account management, serving as a strategic advisor who strengthens client partnerships, and delivers solutions that help clients stay competitive in a rapidly evolving marketplace.

By analyzing industry trends, assessing client needs, and implementing tailored program enhancements, you'll directly influence business performance and customer outcomes. You'll collaborate with clients and internal stakeholders to optimize program execution, uncover new opportunities, and integrate impactful solutions across sales channels.

Success in this role comes from leveraging data-driven insights and frontline feedback to continuously improve programs, enhance the customer experience, and drive measurable results. As a trusted voice to both clients and Assurant leadership, you'll help shape product and service strategies that maintain Assurant's competitive advantage.

If you're energized by building relationships, solving complex business challenges, and making a visible impact on growth and innovation, you'll find a rewarding career at Assurant where your expertise helps clients succeed and fuels the company's continued evolution.

This is a remote position; the ideal candidate will be based in Chicago, IL. The territory will be Illinois, Indiana, Michigan and Minnesota. #LI-Remote

What will be my duties and responsibilities in this job?

• Responsible for driving performance for assigned programs for the assigned client through fostering and maintaining relationships with various levels of leadership.
• Conduct program training at corporate, division, region, district level or site location. Conduct train-the-trainer programs for client staff.
• Circulate performance and compliance reports to ensure all related goals are being achieved.
• Consult with client management to establish and ultimately execute plans for achieving or exceeding program goals.
• Develop and enhance Assurant's relationship with our client at management at various levels in the field to include, regional, district, and store level.
• Communicate program results and plans for marketing efforts to client and Assurant management.
• Summarize activities for ROI purposes and be able to track the performance related to those activities.
• Serve as the primary contact between Assurant and client, as it relates to the assigned areas.
• Assist in the execution of promotions and contests for associated programs.
• Ensure travel budget adherence and control expenses.
• Conduct competitive analysis regularly and prepare reports on the competitive environment, occasionally mystery shopping across related business segments.
• Identify and assist in resolution of customer and client service quality process issues with the assigned Assurant Account Executive to ensure a positive root cause resolution.

What are the requirements needed for this position?

• Bachelor's degree or equivalent experience.
• A minimum of 3 years of experience in retail, wireless, customer-facing environments, with a strong understanding of sales, client service, and account development.
• Proven presentation, and relationship-building skills, with the ability to influence stakeholders and effectively engage leaders.
• Strong analytical and problem-solving abilities, with experience developing and executing strategies to improve business results.
• Proficiency in Microsoft Office and multimedia presentation tools.
• Experience in managing multiple priorities in a fast-paced environment, meet deadlines, and work independently with minimal supervision.

How much travel will be required?

Up to 75% travel.

Pay Range:

$82,200.00 - $137,200.00
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

What’s the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.