Regional Account Manager

brinks; Los Angeles (CA); On-site; USD 59,000 - 74,000; Full time

Job summary

Brink's is seeking a Regional Account Manager to deepen trusted relationships with a portfolio of clients and drive adoption of Brink's integrated cash management and security solutions.

You will work cross-functionally with Care, Operations, Product, and Marketing to deliver value, negotiate renewals, and lead QBRs. This role requires travel up to 60% and a consultative, data-driven approach to growth.

Qualifications

• 1+ years of experience in account management or related field.
• Strong business acumen and a consultative approach to identifying customer needs and solutions.
• Proven ability to engage and influence decision-makers at all levels.
• Excellent communication, presentation, and negotiation skills.
• Willingness to travel up to 60% for in-person client engagement (in region/local travel).

Responsibilities

• Grow and strengthen existing customer relationships by identifying opportunities to expand solution adoption within each account.
• Engage in regular, consultative conversations with clients to understand evolving business challenges and recommend tailored solutions.
• Uncover account growth opportunities through performance analysis, market insights, and regular account reviews.
• Collaborate cross-functionally with internal teams—from Customer Care and Operations to Product and Marketing—to deliver value-driven service.
• Deliver compelling presentations using data, case studies, and industry trends to articulate the impact of Brink's offerings.
• Negotiate renewals and upsells, ensuring each agreement aligns with the customer's needs and Brink's business goals.
• Use CRM tools (like Salesforce) to manage your pipeline, track engagement, and forecast account growth.
• Lead Quarterly Business Reviews (QBRs) to align with key stakeholders and plan for continued success.
• Act as the voice of the customer, sharing insights to help shape future offerings and enhance the client experience.

Skills

Relationship-building

Account management

Consultative selling

Communication

Negotiation

Cross-functional collaboration

Self-starter

Travel readiness

Tools

Salesforce

Microsoft Office

Job description

Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV,,KY,MI,NJ,ME,MO,MA,MT) 59,200.00 - 74,000.00 USD Annual

About Brink's:

The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

Job Description

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

When you join Brink's, you become part of a legacy of trust, security, and innovation that spans more than 165 years. We offer a competitive base salary with a performance-driven commission structure, as well as ongoing career development and advancement opportunities. Whether your goal is to grow into a leadership role or expand your influence as a strategic client partner, Brink's gives you the platform to thrive.

Regional Account Manager

At Brink's, we don't just deliver secure logistics - we deliver peace of mind. You will play a critical role in deepening the relationships that fuel our business. You'll work closely with a portfolio of valued clients, becoming a trusted advisor who understands their unique needs and helps them unlock the full potential of Brink's integrated cash management and security solutions.

As a Regional Account Manager, you'll cultivate long-term partnerships, identify new growth opportunities, and ensure our customers continue to see us as an essential part of their operations. You'll bring a proactive, strategic mindset to every interaction, uncovering ways to drive efficiency, reduce risk, and create meaningful impact for our clients.

If you're passionate about building lasting relationships, thrive on helping businesses grow, and want to be part of a high-performance and transformative team with a strong sense of purpose, Brink's is where your career can truly take root.

What You'll Do:

• Grow and strengthen existing customer relationships by identifying opportunities to expand solution adoption and increase Brink's footprint within each account
• Engage in regular, consultative conversations with clients to understand their evolving business challenges and recommend tailored solutions
• Uncover account growth opportunities through performance analysis, market insights, and regular account reviews
• Collaborate cross-functionally with internal teams - from Customer Care and Operations to Product and Marketing - to deliver seamless, value-driven service
• Deliver compelling presentations using data, case studies, and industry trends to articulate the impact of Brink's offerings
• Negotiate renewals and upsells , ensuring each agreement aligns with the customer's needs and Brink's business goals
• Use CRM tools (like Salesforce) to manage your pipeline, track engagement, and forecast account growth
• Lead Quarterly Business Reviews (QBRs) to align with key stakeholders, highlight results, and plan for continued success
• Act as the voice of the customer , sharing insights and feedback to help shape future offerings and enhance the client experience

What You Bring:

• A passion for relationship-building and helping customers succeed
• 1+ years of experience in account management, client success, or business development, ideally in a B2B environment
• Strong business acumen and a consultative approach to identifying customer needs and solutions
• Proven ability to engage and influence decision-makers at all levels
• Excellent communication, presentation, and negotiation skills
• A collaborative mindset with the ability to navigate cross-functional teams and drive shared outcomes
• Proficiency with Microsoft Office and CRM platforms (preferably Salesforce)
• A self-starter mentality, able to work independently while staying connected to team goals
• Willingness to travel up to 60% for in-person client engagement (in region/local travel)

Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive conside