Regional Account Manager

ABM Industries; Chicago (IL); On-site; USD 79,000 - 114,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus program eligibility

Job summary

ABM Industries is seeking a Regional Account Manager to lead sales for designated strategic accounts, alliance with customer management, and drive growth for facilities services including janitorial, EnhancedClean, engineering, and parking management.

The RAM will cross-sell services, manage P&L and A/R, present to clients, and ensure contract terms are met across a large geographic area. Strong account management and executive communication are essential.

Qualifications

• Bachelor’s degree preferred or equivalent professional experience.
• 8+ years of relevant professional experience.
• Minimum of 4 years of major account experience.
• Minimum of 2 years of experience in the services sector.

Responsibilities

• Establishes productive, professional relationships with key ABM and client personnel in the assigned industry group and/or strategic accounts.
• Partnering, consulting and communicating with Key Customer Management.
• Partnering, consulting and communication with Key internal stakeholders.
• Identifying, planning and executing growth strategies and tactic.
• Supporting change and transition activities, and monitors rollout schedules, targets and plans.
• Ensuring that all standardization programs have been set and are being utilized effectively.
• Coordinating all billing, reporting and accounting requirements relative to the Customer, and in conjunction with ABM’s standards.
• Monitoring Profit and Loss Statements ensuring accuracy and optimal financial performance.
• Monitoring the accounts receivable activity of the account ensuring accuracy and timeliness.
• Ensuring that all contract terms and requirements are being upheld by both the Customer and ABM.
• Following up and insuring problems and/or issues are resolved via work order management.
• Presenting information to the customer during key meetings and reviews.

Skills

Account management

Sales

Client relationships

Presentation

Education

Bachelor’s degree

Job description

Job Description

The Regional Account Manager (RAM) provides sales leadership for a designated number of strategic accounts. The RAM Partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives with janitorial, the ABM EnhancedClean Program, facility services engineering, and parking management. The RAM will cross-sell other facility services as well and ensure ABM program quality and implementation of contract terms. Financial performance, P&L, and A/R, work order management, and problem resolutions will be the RAM’s responsibility as well. As a leader, the RAM will be required to give dynamic client presentations and updates.

Pay

$79,450 - $113,500. The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Benefit Information

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Responsibilities

• Establishes productive, professional relationships with key ABM and client personnel in the assigned industry group and/or strategic accounts
• Partnering, consulting and communicating with Key Customer Management.
• Partnering, consulting and communication with Key internal stakeholders.
• Identifying, planning and executing growth strategies and tactic
• Supporting change and transition activities, and monitors rollout schedules, targets and plans.
• Ensuring that all standardization programs have been set and are being utilized effectively.
• Coordinating all billing, reporting and accounting requirements relative to the Customer, and in conjunction with ABM’s standards.
• Monitoring Profit and Loss Statements ensuring accuracy and optimal financial performance.
• Monitoring the accounts receivable activity of the account ensuring accuracy and timeliness.
• Ensuring that all contract terms and requirements are being upheld by both the Customer and ABM.
• Following up and insuring problems and/or issues are resolved via work order management.
• Presenting information to the customer during key meetings and reviews.

Qualifications

Education

• Bachelor’s degree preferred or equivalent level of professional experience.

Experience

• 8+ years of relevant professional experience.
• Minimum of 4 years of major account experience.
• Minimum of 2 years of experience in the services sector.

Other

• Ability to communicate and present effectively to all levels including executive.
• Ability to present to groups.
• Strong knowledge and experience in account management within the facilities services industry.
• Successful track record in selling and/or growing large, complex accounts required.
• History of building relationships with existing clients to maintain present sales and to facilitate add-on business and services.
• Able to represent Company at local or regional conferences or at National meetings and trade organizations.
• Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

For more information, visit www.abm.com