Regional Account Liaison

Automatic Data Processing, Inc.; Florida; On-site; USD 90,000 - 130,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking a Regional Account Liaison within its Specialty Sales division to drive adoption of multiple specialty therapies across a Florida territory. You will educate clinicians, support patient access, and build partnerships with providers, hospitals, and pharmacies to meet sales goals.

You will collaborate with Medical Affairs, Market Access, and Patient Support to deliver a seamless customer experience while traveling to conferences and client sites as needed.

Qualifications

• Bachelor's degree in Business, Life Sciences, Nursing, or a related field.
• 2–5+ years of pharmaceutical or biotechnology sales experience.
• Experience in specialty pharmaceutical sales preferred.
• Excellent communication, presentation, and relationship-building skills.
• Proven track record of meeting or exceeding sales goals.
• Ability to interpret clinical studies and communicate scientific information effectively.
• Valid driver's license and willingness to travel extensively within assigned territory.

Responsibilities

• Promote various specialty products to private practices, hospitals, specialty pharmacies, and integrated health systems.
• Develop and execute strategic territory business plans to meet or exceed sales goals.
• Identify and develop relationships with key opinion leaders (KOLs) and influential healthcare providers.
• Collaborate with specialty pharmacies and reimbursement teams to help address patient access challenges.
• Analyze market trends, prescribing patterns, and competitive activity to identify growth opportunities.
• Conduct in-person and virtual educational presentations for healthcare providers and office staff.
• Maintain accurate records of customer interactions, sales activities, and territory performance using CRM systems.
• Partner with Medical Affairs, Market Access, and Patient Support teams to deliver a coordinated customer experience.
• Attend regional and national conferences, educational programs, and industry meetings.
• Ensure all activities comply with FDA regulations, company policies, and industry compliance standards.

Skills

Communication

Presentation skills

Relationship-building

Sales goal achievement

Clinical interpretation

Driver's license

Willingness to travel

Education

Bachelor's degree in Business/Life Sciences/Nursing/related field

Tools

CRM systems

Job description

The Regional Account Liaison - (Specialty Sales) is responsible for driving the adoption and appropriate use of multiple specialty therapies within an assigned territory. This role builds strong relationships with advanced practice providers, pharmacists, and key healthcare stakeholders by providing product education, clinical support, and customer service while achieving territory sales objectives. The role combines pharmaceutical sales, account management, clinical education, and cross-functional collaboration.

Key Responsibilities

• Promote various specialty products to private practices, hospitals, specialty pharmacies, and integrated health systems.
• Develop and execute strategic territory business plans to meet or exceed sales goals.
• Identify and develop relationships with key opinion leaders (KOLs) and influential healthcare providers.
• Collaborate with specialty pharmacies and reimbursement teams to help address patient access challenges.
• Analyze market trends, prescribing patterns, and competitive activity to identify growth opportunities.
• Conduct in-person and virtual educational presentations for healthcare providers and office staff.
• Maintain accurate records of customer interactions, sales activities, and territory performance using CRM systems.
• Partner with Medical Affairs, Market Access, and Patient Support teams to deliver a coordinated customer experience.
• Attend regional and national conferences, educational programs, and industry meetings.
• Ensure all activities comply with FDA regulations, company policies, and industry compliance standards.

Reporting Responsibilities for both unless otherwise specified

• Will report to the VP of Specialty Sales.

Qualifications, Education and Training for both unless otherwise specified

Required Qualifications

• Bachelor's degree in Business, Life Sciences, Nursing, or a related field.
• 2–5+ years of pharmaceutical or biotechnology sales experience.
• Experience in specialty pharmaceutical sales preferred.
• Excellent communication, presentation, and relationship-building skills.
• Proven track record of meeting or exceeding sales goals.
• Ability to interpret clinical studies and communicate scientific information effectively.
• Valid driver's license and willingness to travel extensively within assigned territory.

Preferred Qualifications

• Specialty pharmaceutical experience.
• Experience working with specialty pharmacies and reimbursement processes.
• Knowledge of various specialty treatment protocols.
• Existing relationships within oncology practices in the assigned territory.

Key Skills

• Product knowledge
• Territory management
• Strategic account planning
• Clinical presentation skills
• Consultative selling
• Customer Relationship Management (CRM)
• Market analysis
• Patient access and reimbursement awareness
• Cross-functional collaboration
• Negotiation and influencing skills
• Time management and organization

Performance Metrics

• Territory sales growth
• Prescription volume and market share
• New account acquisition
• Customer engagement and call activity
• Product formulary access
• Territory business plan execution
• Customer satisfaction and retention
• Compliance with regulatory requirements

Physical and Environmental Requirements with or without accommodation for both unless otherwise specified

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions in this job description:

• Field-based position covering a designated geographic territory.
• Frequent travel to physician offices, cancer centers, hospitals, and conferences.
• Combination of independent territory management and collaboration with internal teams.
• The employee is regularly required to stand, walk, and sit, as well as talk and hear.
• The employee is required to use hands to operate vehicles and office equipment.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.