Regional Account Lead, Employee Benefits

Arthur J. Gallagher & Co. (AJG); Phoenix (AZ); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

Collaborative culture

Global reach

Job summary

Arthur J. Gallagher & Co. (AJG) is seeking an Account Lead to serve as the primary client advisor for a managed membership book across Trust, Alliance, Kairos, and Securis.

You will drive member engagement, retention, and sales strategies while coordinating with cross-functional teams. You will represent the organization externally, develop multi-year client strategies, lead marketing and business development initiatives, and collaborate with Operations and the Member Services team to ensure

Qualifications

• Experience managing a book of business and building long-term client relationships.
• Strong communication, presentation, and interpersonal skills.
• Experience developing strategic plans, budgets, or growth initiatives.

Responsibilities

• Manage a membership book of business and serve as the primary client advisor and relationship lead.
• Lead strategic member engagement, retention, and sales efforts across Trust, Alliance, Kairos, and Securis.
• Represent the organization at industry events, conferences, county meetings, and other external engagements.
• Conduct frequent in-person visits with assigned member districts, including stewardship meetings and related client touchpoints.
• Develop multi-year client strategies, including budget and funding planning.
• Partner with Operations on prospects to ensure alignment and coordination across teams.
• Execute growth initiatives to support organizational expansion and retention goals.
• Manage the sales pipeline and CRM, ensuring accurate tracking and follow-up.
• Oversee strategic marketing efforts, including development of the annual go-to-market strategy.
• Manage association memberships and related external relationships.
• Present the organization’s value proposition to prospective clients and partners.
• Analyze prospect quotes to ensure alignment with risk and contribution objectives.
• Collaborate with the MS team to support prospect implementation and onboarding.

Skills

Client relationship management

Business development

Sales

Member engagement

Communication skills

Strategic planning

Budget planning

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

The Account Lead serves as the primary client advisor and relationship lead for a managed membership book of business. This role is responsible for advancing member engagement, retention, and sales strategies across Trust, Alliance, Kairos, and Securis. The position requires strong relationship management, strategic planning, market awareness, and cross-functional collaboration to support growth and long-term client success.

This individual will represent the organization externally, develop multi-year client strategies, oversee marketing and business development initiatives, and partner closely with Operations and the Member Services team to ensure seamless prospect and member implementation.

How you'll make an impact

• Manage a membership book of business and serve as the primary client advisor and relationship lead.
• Lead strategic member engagement, retention, and sales efforts across Trust, Alliance, Kairos, and Securis.
• Represent the organization at industry events, conferences, county meetings, and other external engagements.
• Conduct frequent in-person visits with assigned member districts, including stewardship meetings and related client touchpoints.
• Develop multi-year client strategies, including budget and funding planning.
• Partner with Operations on prospects to ensure alignment and coordination across teams.
• Execute growth initiatives to support organizational expansion and retention goals.
• Manage the sales pipeline and CRM, ensuring accurate tracking and follow-up.
• Oversee strategic marketing efforts, including development of the annual go-to-market strategy.
• Manage sales, business development, and association budgets.
• Conduct market research and competitive analysis to inform strategic decision-making.
• Manage association memberships and related external relationships.
• Present the organization’s value proposition to prospective clients and partners.
• Analyze prospect quotes to ensure alignment with risk and contribution objectives.
• Collaborate with the MS team to support prospect implementation and onboarding.

About You

Required

• Experience in client relationship management, business development, sales, or member engagement.
• Demonstrated ability to manage a book of business and build long-term client relationships.
• Strong communication, presentation, and interpersonal skills.
• Experience developing strategic plans, budgets, or growth initiatives.
• Ability to work collaboratively across functions and manage multiple priorities.

Preferred

• Experience in education, public sector, association, or district-based environments.
• Familiarity with CRM systems and sales pipeline management.
• Experience with market research, competitive analysis, and go-to-market planning.

Core Competencies

• Strategic thinking
• Relationship management
• Business development
• Client service excellence
• Cross-functional collaboration
• Market and industry awareness
• Budget and project management
• Strong written and verbal communication

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)