Region Secretary / Receptionist

CSEA; Latham (NY); On-site; USD 39,000 - 48,000; Full time

Job summary

Civil Service Employees Association, Inc. in Latham, NY seeks a Region Secretary/Receptionist to be the initial contact for visitors and callers at the Region 4 office.

This Full-Time position involves secretarial support, mail handling, and front-desk duties within a union-affiliated office environment. Required are a high school diploma or equivalent, 30 wpm typing, strong grammar, and familiarity with Microsoft Office.

Qualifications

• High school diploma or equivalency and good telephone manner.
• Ability to type 30 words per minute and strong grammar.
• Familiar with Microsoft Office suite.

Responsibilities

• Controls entrance to the Region’s main entrance, screens visitors and admits them.
• Operates a telephone switchboard and answers calls, directs to staff or provides information.
• Processes region’s mail, stamps dates, and distributes mail to staff.
• Proofreads correspondence and memoranda for clarity and accuracy.
• Maintains file systems and schedules, handles reservations for meeting rooms.
• Answers questions or refers to appropriate staff about CSEA programs and services.
• Performs other duties as assigned.

Skills

Telephone etiquette

Typing 30 wpm

Grammar & spelling

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

ACME is a leading developer of an integrated human resources, recruiting, benefits and payroll system offering the highest level of leveraged technologies,and world-class client support services. Our mission is to provide the most advanced employee-centric HRMS/Payroll solution in the industry.

Region Secretary / Receptionist

Location:
Region 4 Address:
Latham, NY Company:
Civil Service Employees Association, Inc. Organization:
Region 4 Requisition ID:
2026-034 Job Type:
Full-Time Discipline:
United Union Employees of New York Posting Date:
10/01/2026

STARTING AT: $43,733, PURSUANT TO THE RULES OF THE COLLECTIVE BARGAINING AGREEMENT

JOB SUMMARY:

The Secretary/Receptionist assigned to a CSEA Regional Office reports to the Office Managerand is the initial contact for all telephone inquiries and visitors to the Regional Office.Incumbents perform a variety of secretarial support duties.

ESSENTIAL FUNCTIONS:

1. Controls entrance to the Region’s main entrance, screens visitors and admits themthrough an electronically controlled door. Requests visitors to sign a visitors’ log anddetermines their business. Notifies appropriate staff that a visitor has arrived. Discusses the interests of “walk-ins” and personally assists them or calls theappropriate staff member to assist them.
2. Operates a telephone switchboard and answers telephone calls to the Region’s maintelephone number. Refers questions to appropriate staff or personally providesinformation about CSEA programs and services. Answers callers’ general questions or
   connects them to the appropriate staff member. Sends booklets and brochures tomembers.
3. Processes the Region’s mail. Opens envelopes, date stamps documents anddistributes mail to staff. Determines who should receive mail that is not addressed toa specific staff member.
4. Provides secretarial support to Region’s staff members. Proofreads correspondenceand memoranda, checks clarity, spelling, punctuation grammar and capitalization andtypes the documents. Discusses questions and suggestions staff members.
5. May perform a variety of related duties: maintains file systems, accepts members’calls to register for workshops and training programs and enters pertinentinformation into a database, organizes and maintains booklet and brochure displayracks, accepts reservations for use of meeting rooms and maintains a masterschedule, inventories and orders office and break room supplies.
6. Refers questions to appropriate staff or personally provides information about CSEAprograms and services.
7. Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

High school diploma or equivalency, good telephone manner, ability to type 30 words per
minute, good grammar and spelling skills. Familiar with Microsoft suite of office software.

Must successfully complete tests administered by the Human Resources Department.

Note:Advancement to Grade 7 upon two years of satisfactory performance as a Grade 6Secretary/Receptionist as determined by the department head.