Regent Lounge Server, The Statler Hotel

Cornell University; Town of Ithaca (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

Cornell University’s Statler Hotel in Ithaca invites applications for a Regent Lounge Server. The role focuses on superior personalized service to guests, serving food and beverages, and educating student staff to grow in hospitality.

The position requires knowledge of beer, wine, spirits, and cocktails; hours vary by business demand, including morning, evening, weekend, and holiday availability; successful candidates contribute to a culture of collaboration and leadership among students.

Job description

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Statler Hotel employees are a team of hospitality professionals who proudly lead the premiere collegiate lifestyle hotel, welcoming the world to the cherished gathering place for those who love Cornell University. We challenge thinking while connecting and cultivating people. Our actions are driven by a collective aspiration to build a culture of collaboration, celebration, and excellence. Our mission is to provide uniquely crafted experiences through personalized connections that will inspire future leaders who will change the world of hospitality.

The Statler Hotel’s Regent Lounge provides a contemporary bar atmosphere serving hotel guests, Cornell faculty, staff, students, and locals who gather to enjoy fine wines, specialty cocktails, craft beers, and light fare. A Regent Lounge Server is considered a variably scheduled employee and may require morning, evening, weekend, and holiday availability. Additionally, scheduled hours may vary based on business demands and seasonality.

The Opportunity

The Regent Lounge Server’s prime responsibility is to provide superior personalized service to our guests while serving food and beverages. In addition to general food and service knowledge, the server must hold a high level of competency regarding beer, wine, spirits, and cocktails. Additionally, our servers serve as educators and mentors to our student staff. Servers work closely with students to cultivate hospitality and leadership skills. Other job duties include presenting and processing guest payment, maintaining and requisitioning stock, setting up and/or breaking down of the floor, maintaining proper cleanliness of service area, and other side duties.

Required Qualifications

• Experience in and/or demonstrated commitment to