Refund Specialist

Jobtailor; Town of Springfield (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

Jobtailor is seeking a detail‑oriented billing support specialist in Wisconsin to manage patient credit balances and refunds. You will work with insurers and guarantors to ensure accurate billing and timely payments, resolving credit issues while maintaining financial integrity.

This role emphasizes independent and collaborative work, strong communication, and a proactive approach to support the healthcare organization's financial health and patient satisfaction.

Qualifications

• High School Diploma or Equivalent.
• No Prior Experience Required.
• Excellent verbal and written communication skills.
• Able to work independently and collaboratively in teams.
• Self starter.
• Proficient in using computers and computer systems.
• Proficient in online refund data entry.
• Work schedule: 6:00 AM - 2:30 PM.
• Scheduled weekly hours: 40.

Responsibilities

• Manage and resolve outstanding credit balances related to patient accounts, insurance credits and refunds.
• Work collaboratively with insurance companies and guarantors.
• Ensure accurate billing and timely payments.
• Resolve credit issues.
• Maintain financial integrity.
• Enhance patient satisfaction.
• Support the overall financial health of the healthcare organization.

Skills

Excellent verbal and written comms

Self starter

Team collaboration

Computers & systems

Online refund data entry

Education

High School Diploma or Equivalent

Tools

Computer Systems

Job description

Responsibilities

• Manage and resolve outstanding credit balances related to patient accounts, insurance credits and refunds
• Work collaboratively with insurance companies and guarantors
• Ensure accurate billing and timely payments
• Resolve credit issues
• Maintain financial integrity
• Enhance patient satisfaction
• Support the overall financial health of the healthcare organization

Requirements

• High School Diploma or Equivalent
• No Prior Experience Required
• Excellent verbal and written communication skills
• Able to work independently and collaboratively in teams
• Self starter
• Proficient in using computers and computer systems
• Proficient in online refund data entry
• Work schedule: 6:00 AM - 2:30 PM
• Scheduled weekly hours: 40

Core Competencies

Demonstrates proficiency in managing patient accounts and resolving credit balances while ensuring accurate billing and enhancing patient satisfaction. Capable of working independently and collaboratively to support the financial health of a healthcare organization.

Highest-signal resume keywords

• Credit Balance Management
• Accurate Billing
• Patient Account Resolution
• Verbal and Written Communication
• Online Refund Data Entry

Hard Skills

• Credit Balance Management
• Accurate Billing
• Online Refund Data Entry

Soft Skills

• Excellent Communication
• Self-Starter
• Team Collaboration

Certifications & Qualifications

• High School Diploma or Equivalent

Industry Keywords

• Patient Accounts
• Insurance Credits
• Financial Integrity
• Patient Satisfaction
• Healthcare Organization

Tools & Technologies

• Computer Systems