Patient Account Specialist – Clinical Denials

Jobtailor; Kentucky; On-site; USD 38,000 - 52,000; Full time

Job summary

Jobtailor is seeking a Billing Specialist to handle patient financial services, insurance billing, and accounts receivable in Kentucky. You will research denials, contact payers, and ensure accurate and compliant claims using EPIC.

The role requires strong communication, analytical skills, and organizational abilities to support timely follow-up and accurate billing.

Qualifications

• High school diploma required.
• Minimum of 1 year of experience in patient financial services or healthcare billing.
• Strong communication and interpersonal skills.
• Ability to work tactfully with patients, staff, and interdepartmental customers.
• Strong analytical and problem-solving skills.
• Knowledge of healthcare billing regulations and compliance requirements.
• Excellent organizational and time-management skills.

Responsibilities

• Perform billing and collection activity with insurance carriers.
• Research and contact patients, guarantors, insurance companies, and other third-party payers.
• Bill accounts and review payment accuracy.
• Research accounts and conduct follow-up.
• Make financial, clinical, or demographic account corrections.
• Coordinate with service providers and payers.
• Perform root-cause analysis of denied payments and timely follow up on claims.
• Filter and sort EPIC work queues to support effective accounts-receivable strategies.
• Stay current on payer billing requirements.
• Maintain billing accuracy and compliant claim submission.
• Track and communicate payer trends to the supervisor and manager.

Skills

Healthcare Billing

Communication

Analytical Thinking

Time Management

Interpersonal Skills

Organizational Skills

Education

High School Diploma

Tools

EPIC

Job description

• Perform billing and collection activity with insurance carriers
• Research and contact patients, guarantors, insurance companies, and other third-party payers
• Bill accounts and review payment accuracy
• Research accounts and conduct follow-up
• Make financial, clinical, or demographic account corrections
• Coordinate with service providers and payers
• Perform root-cause analysis of denied payments and timely follow up on claims
• Filter and sort EPIC work queues to support effective accounts-receivable strategies
• Stay current on payer billing requirements
• Maintain billing accuracy and compliant claim submission
• Track and communicate payer trends to the supervisor and manager

Requirements

• High school diploma required
• Minimum of 1 year of experience in patient financial services or healthcare billing
• Strong communication and interpersonal skills
• Ability to work tactfully with patients, staff, and interdepartmental customers
• Strong analytical and problem-solving skills
• Knowledge of healthcare billing regulations and compliance requirements
• Excellent organizational and time-management skills

Core Competencies

Demonstrates expertise in healthcare billing processes, including billing accuracy, compliance with regulations, and effective communication with patients and insurance carriers. Proficient in analyzing denied payments and implementing strategies for timely follow-up on claims.

Highest-signal resume keywords

• Healthcare Billing
• Patient Financial Services
• Claims Follow-Up
• Billing Compliance
• Analytical Problem-Solving

Hard Skills

• Billing Accuracy
• Payment Review
• Root-Cause Analysis
• Account Corrections
• Payer Billing Requirements

Soft Skills

• Strong Communication
• Interpersonal Skills
• Organizational Skills
• Time-Management Skills
• Tactful Interaction

Industry Keywords

• Healthcare Billing Regulations
• Insurance Carriers
• Third-Party Payers
• Accounts Receivable
• Financial Services

Tools & Technologies

• EPIC